Caliber - Waldorf

4.7 (4,089reviews)
95%
12105 Farrar Pl,  Waldorf,  MD  20601

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,089)

Likely to Recommend

Repair Quality

Unable to answer question; the car looks good now, but don't know how long that will last so I am hesitant to respond

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Experience staff

Customer Service

Good Job!

Returned Clean

My Experience

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Repair Quality

Customer Service

My Experience

I understand that ordering parts sometimes takes longer, but I think if you tell your clients up front what to expect would be greatly appreciated.

Likely to Recommend

Repair Quality

Disappointed in when my car was going to be ready when you could have said up front that there could delays if parts have to be ordered.

Customer Service

Always very nice about answering all my questions question and concerns.

My Experience

Absolutely, from the time I walked in the door until the last walk around of my repairs, Caliber was Amazing. Professionalism at its best. I will use Caliber Again and Again. My Tec was knowledgeable and explained everything to me including time scale. I truly appreciate you guys. Stay Great Tami

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

The best experience I’ve ever had when dealing with an auto insurance claim. The whole process was streamlined and smooth

Repair Quality

Customer Service

Julie was excellent with her customer service. Kept me me informed through every detail of the process.

Returned Clean

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Repair Quality

Great service and work done. Thomas was very helpful.

Customer Service

Thomas was very helpful

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Customer Service

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Repair Quality

Customer Service

Everything went according g to schedule and I was kept informed about my cars progress

My Experience

This is my second experience with Calliber Collision with the first one being memorable. BTW both of these incidents were not my fault ha ha. Let me start by saying … my hats off to Miss Julie Lewis who you put in charge of my prized possession . She made the experience very pleasant and full of surprises because the progress/dates were constantly updated to my benefit so thank you to Ms Lewis and the team for my beautiful car and for a job well done👍

Likely to Recommend

I have already talked about you guys at work.

Repair Quality

Customer Service

Ms JLewis and the front desk sweet lady I asked for a name, but I forgot my apologies but both of you were very reassuring to me. You did such a great job. I love how my car looked Ms Julie, a job well done. Thank you.

My Experience

Great service

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Repair Quality

Customer Service

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Customer Service

My Experience

Thank you for the great service and care you provided with my vehicle repair. Although I was initially concerned about not replacing the bumper, I’m very pleased with how it looks—the finish is great. I truly appreciate your professionalism and the quality of your service.

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My Experience

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Repair Quality

Customer Service

My Experience

The entire team at the shop were professional and polite. Julie took the time to keep me informed on the progress of the work. Well done!!