Caliber - Walnut Creek - Main St
2659 North Main St,
Walnut Creek,
CA
94597
USA
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. Communication was a standout strength, with daily text updates and proactive status notifications keeping customers well-informed throughout the repair process. Timeliness was frequently highlighted, as numerous repairs were completed ahead of schedule, exceeding customer expectations. Customers also appreciated the friendly, professional, and welcoming staff, as well as added conveniences like shuttle service, complimentary car washes, and coordination with rental agencies. A few customers noted areas for improvement, including requests for more proactive communication, greater attention to interior cleanliness post-repair, and more thorough mechanical inspections following collision-related repairs.
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Service Quality
"They did a great job on my repair! Everything looked good as new, and they were very quick with fixing it. I thought ..."
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"... explained everything in a straightforward way, and delivered the car back looking better than ever. Its clear they take pride in their work. Im completely ..."
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"... service was that I experienced with Caliber Collision. Friendly Check. Efficient Check. Detail-oriented That too! Would refer anyone here in a heartbeat"
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"Repairs met expectations, but was handed back a car that had SRS warning indicators on dash. Was told it was due to a low battery...which actually ..."
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"Excellent customer service and my vehicle was done much quicker than expected. 10 out of 10!"
"... it. I thought it would take about three weeks, but they finished it in less than two. They were also great at providing updates and responding ..."
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"Very professional excellent work and completed the job one day early. Needless to say I was shocked and happy to get my car back early."
"... thought from start to finish the process was superb. Great communication, no delays. Car delivered ahead of schedule. It got us back on our rhythm. 😎"
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"A misstep when was told the car would be ready earlier, but a vendor was late on a wheel refurb."
"... parts - which I was not informed of until I called. Communication was sparse. I shouldn't have to keep calling for updates on my car."
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"Best follow up and status updates of any company with which I have worked."
"Very responsive and efficient, answered most of my questions before I asked them."
"Would recommend this company for being on top of prioritizing and maintaining a healthy relationship between client and company. Great communication and great customer services."
"Excellent service. I was contacted every day with the progress of my repair. I would highly recommend this company."
James
(Honda owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service from start to finish
Customer Service - 5.0/5.0
Returned Clean
Crystal
(Kia owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Martha
(Lexus owner)
reviewed 8/3/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Alexander
(Toyota owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Stephen
(Audi owner)
reviewed 7/30/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Lacedric
(Mercedes-Benz owner)
reviewed 7/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Douglas
(Acura owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Andrew
(Toyota owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Speedy, communicative, excellent work, and reasonable cost
Customer Service - 5.0/5.0
Returned Clean
Stephen
(BMW owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept me informed. Had my car ready early
Customer Service - 5.0/5.0
Christian
(Subaru owner)
reviewed 7/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Would recommend this company for being on top of prioritizing and maintaining a healthy relationship between client and company. Great communication and great customer services.
Customer Service - 5.0/5.0
Returned Clean
Evan
(Subaru owner)
reviewed 7/20/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They completely fixed what was wrong with the car which was perfect.
Customer Service - 5.0/5.0 -
They were all very friendly and personal-able!
Elisabeth
(Toyota owner)
reviewed 7/20/26
My Experience - 5.0/5.0 -
Tim always does a great job and communicates every step of the way!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Diane
(Honda owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Judy
(Mercedes-Benz owner)
reviewed 7/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Brooke
(Ford owner)
reviewed 7/16/26
My Experience - 5.0/5.0 -
Excellent customer service as always!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Aleksandra
(Subaru owner)
reviewed 7/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber delivered excellent service in repairing damage to my Subaru. The staff was courteous, kept me informed of the progress and made sure that work was completed in a timely manner. I appreciate Julie’s friendly reception when I first arrived, and constant communication from Heather on the status of the repairs.
Customer Service - 5.0/5.0
Harlan
(Toyota owner)
reviewed 7/13/26
My Experience - 5.0/5.0 -
Tell the truth, I was shocked. That area looks better than it did before I brought it in. You have my strong recommendation.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Aundraya
(Kia owner)
reviewed 7/13/26