Caliber - Walnut Creek - Main St

4.8 (2,938reviews)

97%

(925) 944-1027

2659 North Main St, Walnut Creek, CA 94597

97%

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2659 North Main St
Walnut Creek, CA 94597

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About Caliber - Walnut Creek - Main St

See Photos

2659 North Main St
Walnut Creek, CA 94597

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (2,938)

Sort By:
Newest
Rating

2,349 Customers Rated

5 Stars

67.7% Complete

(1990)
4 Stars

8.5% Complete

(250)
3 Stars

1.6% Complete

(46)
2 Stars

0.6% Complete

(19)
1 Star

0.3% Complete

(10)
< 1 Star

1.2% Complete

(34)

Customers say

Overall Customer Satisfaction

Customers consistently praise Caliber Collision for exceptional service quality, with many highlighting the excellent communication throughout the repair process via daily text updates. The staff is frequently described as professional, friendly, and helpful, with particular appreciation for their responsiveness and transparency. Customers value the timely completion of repairs, with many vehicles ready ahead of schedule, and the high-quality workmanship that makes cars look brand new. The convenience of services like vehicle washing, shuttle service, and coordination with rental agencies is well-received. While most feedback is overwhelmingly positive, some customers noted areas for improvement including interior cleaning consistency, occasional communication gaps, and ensuring all repair aspects are addressed thoroughly.

Select to learn more

Service Quality
Timeliness
Communication

"Caliber has continued to provide excellent service to several of our vehicles. Great service and friendly ..." Read more

"... all the repairs was also so kind and helpful and did an over the top amazing job with everything! They even took me to my spare car in a shuttle that ..." Read more

"Excellent customer service and my vehicle was done much quicker than expected. 10 out of 10!"

"This has been the best collision shop experience I have ever had"

"Great service and exceptional quality repairs!"

"Excellent customer service and my vehicle was done much quicker than expected. 10 out of 10!"

"48 hr turnaround was unexpected & pleasing."

"Two days ahead of schedule."

"... worked out well. People very friendly and helpful. Car completed early." Read more

"It was ready before promised"

"The communication was frequent and thorough with the staff. Constant updates were sent via text, ..." Read more

"Excellent service. I was contacted every day with the progress of my repair. I would highly recommend this company."

"... always been so pleasant dealing with Caliber Collison. I really like getting the daily updates & everyone is just NICE!!! AND they washed my car ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Caliber has continued to provide excellent service to several of our vehicles. Great service and friendly ..." Read more

"... all the repairs was also so kind and helpful and did an over the top amazing job with everything! They even took me to my spare car in a shuttle that ..." Read more

"Excellent customer service and my vehicle was done much quicker than expected. 10 out of 10!"

"This has been the best collision shop experience I have ever had"

"Great service and exceptional quality repairs!"

"Excellent customer service and my vehicle was done much quicker than expected. 10 out of 10!"

"48 hr turnaround was unexpected & pleasing."

"Two days ahead of schedule."

"... worked out well. People very friendly and helpful. Car completed early." Read more

"It was ready before promised"

"The communication was frequent and thorough with the staff. Constant updates were sent via text, ..." Read more

"Excellent service. I was contacted every day with the progress of my repair. I would highly recommend this company."

"... always been so pleasant dealing with Caliber Collison. I really like getting the daily updates & everyone is just NICE!!! AND they washed my car ..." Read more

Alexander (Toyota owner) reviewed 7/30/26

Stephen (Audi owner) reviewed 7/30/26

Meryl (BMW owner) reviewed 7/29/26

Lacedric (Mercedes-Benz owner) reviewed 7/29/26

Douglas (Acura owner) reviewed 7/27/26

Andrew (Toyota owner) reviewed 7/27/26

Speedy, communicative, excellent work, and reasonable cost

Stephen (BMW owner) reviewed 7/27/26

Kept me informed. Had my car ready early

Christian (Subaru owner) reviewed 7/23/26

Would recommend this company for being on top of prioritizing and maintaining a healthy relationship between client and company. Great communication and great customer services.

Evan (Subaru owner) reviewed 7/20/26

They completely fixed what was wrong with the car which was perfect.

They were all very friendly and personal-able!

Elisabeth (Toyota owner) reviewed 7/20/26

Tim always does a great job and communicates every step of the way!

Diane (Honda owner) reviewed 7/20/26

Judy (Mercedes-Benz owner) reviewed 7/17/26

Brooke (Ford owner) reviewed 7/16/26

Excellent customer service as always!

Aleksandra (Subaru owner) reviewed 7/13/26

Caliber delivered excellent service in repairing damage to my Subaru. The staff was courteous, kept me informed of the progress and made sure that work was completed in a timely manner. I appreciate Julie’s friendly reception when I first arrived, and constant communication from Heather on the status of the repairs.

Harlan (Toyota owner) reviewed 7/13/26

Tell the truth, I was shocked. That area looks better than it did before I brought it in. You have my strong recommendation.

Aundraya (Kia owner) reviewed 7/13/26

Larry (Land Rover owner) reviewed 7/8/26

The team at Caliber Collision has done a fabulous job. Starting with Julie to Ali and to the staff who completed the job, were professional, knowledgeable and I’m extremely grateful and satisfied with the results. Thank you to all, Larry

Derrick (Ford owner) reviewed 7/8/26

Jocelyn (Toyota owner) reviewed 7/6/26

Michael (Honda owner) reviewed 7/6/26

Thorough, accurate and polite; I enjoyed the entire experience.

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view more shops in: Walnut Creek | 94597

If your vehicle has been in a storm, call your auto insurance company or agent first to report the damage. Take photos of the car where it was damaged, including any branches, water damage, mud or other elements.

Caliber - Walnut Creek - Main St

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Walnut Creek - Main St

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,938)

2,349 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0