Caliber - Walnut Creek - Main St

4.8 (2,944reviews)

97%

(925) 944-1027

2659 North Main St, Walnut Creek, CA 94597

97%

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2659 North Main St
Walnut Creek, CA 94597

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Get an AI powered repair cost prediction

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About Caliber - Walnut Creek - Main St

See Photos

2659 North Main St
Walnut Creek, CA 94597

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (2,944)

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Rating

2,354 Customers Rated

5 Stars

67.8% Complete

(1995)
4 Stars

8.5% Complete

(250)
3 Stars

1.6% Complete

(46)
2 Stars

0.6% Complete

(19)
1 Star

0.3% Complete

(10)
< 1 Star

1.2% Complete

(34)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. Communication was a standout strength, with daily text updates and proactive status notifications keeping customers well-informed throughout the repair process. Timeliness was frequently highlighted, as numerous repairs were completed ahead of schedule, exceeding customer expectations. Customers also appreciated the friendly, professional, and welcoming staff, as well as added conveniences like shuttle service, complimentary car washes, and coordination with rental agencies. A few customers noted areas for improvement, including requests for more proactive communication, greater attention to interior cleanliness post-repair, and more thorough mechanical inspections following collision-related repairs.

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Service Quality
Timeliness
Communication

"They did a great job on my repair! Everything looked good as new, and they were very quick with fixing it. I thought ..." Read more

"... explained everything in a straightforward way, and delivered the car back looking better than ever. Its clear they take pride in their work. Im completely ..." Read more

"... service was that I experienced with Caliber Collision. Friendly Check. Efficient Check. Detail-oriented That too! Would refer anyone here in a heartbeat" Read more

"Repairs met expectations, but was handed back a car that had SRS warning indicators on dash. Was told it was due to a low battery...which actually ..." Read more

"Excellent customer service and my vehicle was done much quicker than expected. 10 out of 10!"

"... it. I thought it would take about three weeks, but they finished it in less than two. They were also great at providing updates and responding ..." Read more

"Very professional excellent work and completed the job one day early. Needless to say I was shocked and happy to get my car back early."

"... thought from start to finish the process was superb. Great communication, no delays. Car delivered ahead of schedule. It got us back on our rhythm. 😎" Read more

"A misstep when was told the car would be ready earlier, but a vendor was late on a wheel refurb."

"... parts - which I was not informed of until I called. Communication was sparse. I shouldn't have to keep calling for updates on my car." Read more

"Best follow up and status updates of any company with which I have worked."

"Very responsive and efficient, answered most of my questions before I asked them."

"Would recommend this company for being on top of prioritizing and maintaining a healthy relationship between client and company. Great communication and great customer services."

"Excellent service. I was contacted every day with the progress of my repair. I would highly recommend this company."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication