Caliber - Walnut Creek - Main St
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
yall went above and beyond and i felt supported the whole time. Heather is yhe GOAT
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Smooth experience. Well done
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
IF you fix the update problem. The repair was excellent.
Repair Quality - 5.0/5.0 -
My repair was excellent. I did have a problem when leaving —the first four times I stepped on the brake there was a crunching sound and brakes were very tight. I ten drove in the parking lot and it stopped. . All of my updates arrived --Saturday--at7:00 am the day after I picked up my vehicle Had one notification all week on Tuesday which I had to refer back to for status even to see if car was ready. Was not happy about that.
Customer Service - 4.5/5.0 -
Heather was very helpful and has just texted me regarding the update problem. On one occasion on my completion day I was not able to reach her on the phone.
My Experience - 5.0/5.0 -
The car repair was perfect, and loved that you gave my car a wash too.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
love how you sent updates daily!
My Experience - 5.0/5.0 -
Caliber (Heather) kept me informed about progress of my repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for the updates, and excellent work! I would definitely recommend your shop !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly staff and car was fixed as promised. Thank you!
My Experience - 5.0/5.0 -
Compassionate treatment of folks who have come in because of suffering, a significant problem . Excellent flow of information at every stage of the process. Accessibility to address questions that may arise. We have been very impressed every time we have built with caliber and sing the praises of Heather as a wonderful representative of the business.
Likely to Recommend - 5.0/5.0 -
This was not our first time using caliber and based on that prior experience was the choice we made on this occasion.
Repair Quality - 5.0/5.0 -
Thought I had already answered this. The staff I dealt with was exceptional, sensing the distress that we as customers had experienced. They were supportive factual, helped us to understand what the process would be, and we couldn’t be happier with how everything was handled.
Customer Service - 5.0/5.0 -
See above. Heather Johnson is a super star!
Returned Clean
My Experience - 5.0/5.0 -
Thank you for all of your communication and professionalism!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great! Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I like that I was kept informed every day of the progress. The car looked fantastic when I picked it up. Heather and the person at the front desk were very pleasant to deal with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Good communication.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate Heather keeping me updated each step of the way. Caliber Collision was even able to finish the work a day early!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Appreciate the daily updates on the status of my repair. Heather kept me informed on each step. Reception was so friendly and welcoming and my car was completed earlier than expected which was so appreciated.