Caliber - Walnut Creek - Main St
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Heather and Julie were very nice...lets me know Thru text email and calls to let me know status of repairs
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I have been a repeating customer because I know I can rely on your shop to do a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Keeping constant communications via text would have been nice.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0 -
Small job - so maybe not worth their time, but you would think it would be easy and complete then.
Repair Quality - 2.5/5.0 -
Repair wasn't completed on pick up - had to send a mobile person to my house. Alignment was listed as a line item - but I was charged $130 for an alignment when I went to get my other 3 tires replaced.
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0 -
I don't think I can recommend. To be fair, they did great work on the same vehicle a year ago, but this time, the paintwork is way too sloppy to be able to recommend. In addition to drips, it looks like something bumped the wet paint (again, on hood) and that was not fixed prior to releasing the car.
Repair Quality - 1.5/5.0 -
Paint work has several larger drips (>2 inches in length), in noticable locations (i.e.: top of hood on driver's side). Also hit th eheadlight with a DA sander and put scratches in the clear lense.
Customer Service - 3.0/5.0 -
OK service, nice staff. The commmunications of the progress of the car were simply basic texts saying "your repairs are coming along nicely" which tells me nothing. Would've preferred something like "out of paint and being reassembled" or some such.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0 -
More than 2x longer than quoted repair time: shop ordered wrong part. We had to pay $500 deductible to them despite other persons admitted fault and still have gotten reimbursed from liberty or whoever is covering this. New reps on the phone have inconsistent and wrong information as to pick up process and payment and repeatedly said “I’m
Customer Service - 0.5/5.0 -
More than 2x as long as quoted repair time. Shop ordered wrong part. We had to pay them