Caliber - Walnut Creek - Main St
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Heather was fantastic to work with. Efficient, communicative and helpful. Thank you!!
My Experience - 5.0/5.0 -
I was totally satisfied with the customer service and worked performed. Will definitely recommend your services to my friends and family. Thank you
Likely to Recommend - 5.0/5.0 -
Yes, I would.
Repair Quality - 5.0/5.0 -
Absolutely love my new bumper...
Customer Service - 5.0/5.0 -
Always in contact, with updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The receptionist was so kind and sweet and helpful, and the guy doing all the repairs was also so kind and helpful and did an over the top amazing job with everything! They even took me to my spare car in a shuttle that was quite far away, I'm so grateful! They made the entire process quick and painless and I highly recommend coming here for anything!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent auto repair experience with truly awesome customer service. Heather J went above and beyond to keep me informed, answer all my questions, and make the whole process smooth and stress-free. It’s rare to find this level of care and professionalism. Highly recommend!”
Customer Service - 5.0/5.0 -
Excellent auto repair experience with truly awesome customer service. Heather J went above and beyond to keep me informed, answer all my questions, and make the whole process smooth and stress-free. It’s rare to find this level of care and professionalism. Highly recommend!”
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was kept informed and due date was pretty accurate.
Returned Clean
My Experience - 5.0/5.0 -
The job was completed very well and within the given time estimate. The staff was knowledgeable and friendly. The whole experience was much better than other repair shops my family and friends have gone to. Plus, the extra services such as free popcorn/water, shuttle service, and working with my chosen car rental shop to coordinate a retrieval of my rental was very appreciated.
My Experience - 5.0/5.0 -
The repair of the mirror on my Mercedes sprinter van was done very well.
Likely to Recommend - 5.0/5.0 -
We’ve had our other car worked on three separate times at this location and the work was always done to our satisfaction
Repair Quality - 5.0/5.0 -
Repair went great. My mirror assembly works fine and it looks just like it did when it was brand new.
Customer Service - 5.0/5.0 -
Customer Service was absolutely outstanding. Julie, at the front desk, is professional, friendly and outstanding at her job.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I thought from start to finish the process was superb. Great communication, no delays. Car delivered ahead of schedule. It got us back on our rhythm. 😎
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went smoothly, car delivered ahead of time. Great communication from Tim and the local office.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You made the whole process very easy. Thank you. Joy
My Experience - 5.0/5.0 -
Heather kept me informed the whole time. Repairs look great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The whole process was painless and seamless. Everyone was very courteous and the polite.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I felt that they were very professional very clear on what they were going to do both on the time frames and what to expect .The entire staff ,Tim and I can’t remember the woman’s name at the front desk but she was amazing. She was there when I first got checked in when I dropped my car off and she’s the one I interacted with along with Tim when I picked up my car when it was finished, I’ll let you know if I discover anything but right now the experience was 100% awesome and positive and I feel they’re really doing a great job and I appreciate the professionalism and the personal touch A+
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Other than having to deal with the accident, the process was seamless. Heather was amazing and got everything done, kept me notified of the progress and went above and beyond. The repairs look perfect and I’m very happy with the result.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My agent was awesome. Sorry I forgot her name.👍👏