Caliber - Walnut Creek - Main St
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Heather was a delight to work with!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Repair at this stage looks seamless and car appears to be running well!
Customer Service - 5.0/5.0 -
Heather was responsive and tried to accommodate our needs as much as possible
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My brand new car was hit in the rear so State Farm insurance sent me to caliber collision. I’ve had an amazing experience with Heather. She notified me about parts coming in, when the car should be ready, etc.. she’s a true asset to your company.
My Experience - 5.0/5.0 -
Although the initial repair timeline and cost changed they kept me informed and even dropped car off
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional group. Responsive and timely.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service. I was contacted every day with the progress of my repair. I would highly recommend this company.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Verbally explained what needed to be repaired and provided the estimate. Very professional and kept me informed status of repairs on a daily basis. Everyone was a pleasure to work with.
Likely to Recommend - 5.0/5.0 -
I have already told others about how efficient, professional and timely Caliber was. The service rep, Tim Collins, is a pleasure to work with.
Repair Quality - 5.0/5.0 -
Efficient and thorough
Customer Service - 5.0/5.0 -
Very professional
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Best follow up and status updates of any company with which I have worked.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Courteous, communicative, straightforward, timely, accurate
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good communication. Perfect repair. Easily scheduled, timely completion. Car was nicely washed and vacuumed when picked up. I wish we could say that we will never be back, but history suggests otherwise. We will not hesitate to use Caliber Collision again if the need arises.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly staff, easy to work with, excellent repairs
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Promptly done gracious service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very Cooks used to be the go to in this area .. I think Travelers directed me to Caliber - I had a choice with this claim - Caliber it was Definitely recommend
Repair Quality - 5.0/5.0 -
Repair was done quickly care looks brand new
Customer Service - 5.0/5.0 -
Customer service is excellent- front desk is friendly- unfortunately remembered me from my last car boo boo - she is that good. I appreciate the status texts
Returned Clean
My Experience - 5.0/5.0 -
I love the service and the timely communication. I was informed throughout the whole repair process. Tim was excellent. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was high quality and on schedule. Heather and everyone else were pleasant and responsive. Thank you.
Customer Service - 5.0/5.0 -
See first page.
My Experience - 5.0/5.0 -
My vehicle repair was handled by Heather and she is a thorough professional, explained everything very well on repairs required and followed up for parts receiving from vendor for job completion timeliness and updating the progress as repair moves forward. Thank you Heather for your customer service and going beyond for my ride repair. Keep up the good work.