Caliber - Walnut Creek - Main St
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Heather was amazing! I had to wait 4 weeks to get my 4Runner back because parts were on backorder. She kept me informed with frequent updates and got my truck back to me the day the parts came in!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I nitial estimation was 1700 and when we picked up the car cost went about 3000 and up. That is not a professional,I am satisfied with the job. Thank you
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
I wish the staff were more friendly with a nicer attitude.
Customer Service - 2.5/5.0 -
See previous comment.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Julie, Tim and the whole team were a pleasure to work with. The repairs were done expertly; I was kept informed of the progress and they got the car back to me in a very reasonable time!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A good business, well run and professional. I appreciated their keeping me abreast of the repair schedule and considering this incident occurred during the Xmas holidays, they got it back to me in a very reasonable period of time.
Customer Service - 5.0/5.0 -
See previous comment.
My Experience - 5.0/5.0 -
Son muy profesionales y amables
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber has continued to provide excellent service to several of our vehicles. Great service and friendly staff. I would highly recommend Caliber to friends and family.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had an excellent experience with Caliber Collision. From start to finish, the team was professional, communicative, and clearly committed to getting the job done right. They kept me updated throughout the repair process, explained everything in a straightforward way, and delivered the car back looking better than ever. It’s clear they take pride in their work. I’m completely satisfied with the service I received and truly appreciate the care the team put into my repair. Highly recommended.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0 -
Communication was sparse. I shouldn't have to keep calling for updates on my car.
My Experience - 5.0/5.0 -
A+ work and customer service from both Julie and Tim
My Experience - 5.0/5.0 -
Efficient and very straightforward Also really appreciated the drop off of the vehicle when done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and exceptional quality repairs!
Customer Service - 5.0/5.0 -
Friendly and helpful. The best!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
Haven't recieved deductible from insurance for the repair, communication and repair schedule was properly communicated.