Caliber - Walnut Creek - Pine St
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
My repair rep, Amanda and the front desk rep, Gabby (Gabbie, Gaby?) were awesome. Truly. I was dreading the experience and concerned about car separation anxiety. But everything from start to finish … text messaging, greeting upon arrival, the consideration they showed while I was on a work call while waiting for them to complete the estimate…. to the phone call I recvd about needing to order an OEM trunk, to more text updates and finally picking up my car yesterday! I relaxed through the process, felt taken care of, and my car was ready exactly as promise. I hope that we don’t have to do business again anytime soon, but I would definitely return and will highly recommend your company and location. Thank you.
My Experience - 5.0/5.0 -
I appreciated the frequent texts keeping me advised of the progress. All deadlines were meant. The women at the front desk were very helpful. And the guy who gave me a ride to the office was really nice, too, plus the work he did cleaning the car was very appreciated. Thank you all.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amanda kept me apprised of the progress of the work, and my car now looks as good as new.
Customer Service - 5.0/5.0 -
See my prior comment on Amanda.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Exceptional service from office staff. Also the quality of the technicians are the best. My mustang looks perfect. The overall professionalism and care was really top notch.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great quality and service
Customer Service - 5.0/5.0 -
Excellent communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The agents are very professional, polite and friendly. The repair process is very efficient and repairing result is very good. Thank you very much for all your help 🙏
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service! The agents are very responsible and knowledgeable. The process is efficient! Thank you very much for your help!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great!
Customer Service - 5.0/5.0 -
Fast, quality repair. Recommend!
My Experience - 5.0/5.0 -
Amanda and team were great! They were very friendly and professional.
My Experience - 5.0/5.0 -
The staffs were quite polite helpful and friendly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for making this easy. Great communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work completed in timely fashion, seems nice, very nice front staff, little or no change from original estimate, have used them twice.
My Experience - 5.0/5.0 -
Great service and my car looks fabulous!
My Experience - 5.0/5.0 -
The staff was very polite and answered all my questions. Text messages telling me the status were appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work. Just like new.
Customer Service - 5.0/5.0 -
Did an excellent job and did it on time. Communicated every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly service with great communication. I had a lot of question, and they always answered with a smile.
Customer Service - 4.5/5.0 -
I didn't get to interact with them as much but they seemed nice.
My Experience - 5.0/5.0 -
I have used this Caliber site several times over the years. They have always been honest and produce excellent work, while trying to use methodologies that save costs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Amanda was awesome - kept me appraised and always responded quickly to questions. The work looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, great communication and great results
Customer Service - 5.0/5.0 -
Great service, great communication and great result
My Experience - 5.0/5.0 -
Communication and transparency were solid! I was totally satisfied with the work done to my car. I would definitely go back if I needed body work done to my car again. Thank you so much!