Caliber - Walnut Creek - Pine St
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They were all friendly, professional, and very thorough. With all that is going on in today’s world I felt completely safe and comfortable with every step of the service. My car looks beautiful, so the workmanship was obviously top notch.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were friendly and efficient. They kept me informed the whole time of what was happening with my car. My car looks beautiful.
Customer Service - 5.0/5.0 -
Amazing! Could not ask for anything more. So nice.
Likely to Recommend - 2.5/5.0 -
Not 100% certain the part was replaced. I will contact the dealer
Repair Quality - 3.5/5.0 -
As mentioned. The area that was repaired/changed has a scuff mark on it. This is similar to the scuff that was presents after the accident.
Customer Service - 3.5/5.0 -
The area that was repaired has a scuff on it. This is supposed to be a brand new part
Likely to Recommend - 3.0/5.0 -
Better communication is needed
Repair Quality - 4.0/5.0 -
Overall satisfied. Becomes tedious when you have to wait so long.
Customer Service - 2.5/5.0 -
The process was very slow and the ordering of parts was not done in an organized fashion. The work took over two weeks longer than promised.
My Experience - 5.0/5.0 -
Thank you for getting it all done and the extra service to meet our needs at this challenging time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
They were all very helpful, respectful and repaired my car in a timely manner. I highly recommend this shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very friendly and professional team. Appreciated the text updates and convenience of leaving my rental car there for pickup. Thank you!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
issue with tire is not resolved yet. I am waiting to hear back on a compatible replacement.
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
I will definitely recommend this shop
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0 -
Very communicative. They used texting also which was great for me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber Collision exceeded my expectations. I was told the repairs would take 3-4 days, and I picked my truck up 1.5 days later. They also added an extra piece to the back of my truck (a piece that the truck didn’t come with when it was brand new) for free! What great service. Definitely recommending this place to my friends.
My Experience - 0.0/5.0 -
Horrible estimate of time to correct damages !! Also rear window window wiper was broken. Need someone to come to my office to fix it.