Caliber - Walnut

4.9 (11,573reviews)
98%
20011 E Walnut Dr N,  Walnut,  CA  91789

In operation 29 years, 25 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (11,573)

My Experience

The staff at Caliber Collision were extremely nice and professional especially Alicia and Marcos. They fixed my car quickly and even washed it afterwards. Thank you so much. I will definitely be bringing my cars there in the future.

My Experience

Excellent customer service and love the daily update. Everything was done quickly and before promise date. Joe Ly is exceptional! Thx!

Likely to Recommend

Repair Quality

Customer Service

Bryan was a tremendous help throughout the repair process. He provided excellent customer service and regular detailed updates!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was very satisfied with my repair experience. The team was professional, and my estimator, Joseph, kept me updated throughout the repair process, which I truly appreciated. The repairs were completed ahead of the estimated completion date, my car looks great, and the customer service was excellent. Joseph and the team made the entire experience easy and worry-free. I would definitely recommend them to others. Thank you!

My Experience

I was completely satisfied with the repair of my vehicle. Sherry helped me throughout the process and kept my informed. Amazing job!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Professional body shop experience.

Customer Service

Returned Clean

My Experience

My Caliber experience was nothing less than perfect. From your customer service to the amazing job you did on my vehicle. Shari was a pleasure do business with and should most definitely get recognized for her customer care. Thank you for making such a process so easy. Laura P

Likely to Recommend

I take all my accidents to caliber. I wouldn’t go anywhere else!

Repair Quality

Great customer service!! The Best-

Customer Service

The Best! Shari was absolutely amazing to work with. She deserves a raise she is an asset to your establishment.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Caliber Collision has always been my go to repair shop. After an accident they took amazing care of us! Offered a ride home, or to the rental car place. Kept me informed every single step of the way. They even worked around my schedule once the repairs were completed. They did an amazing repair job, cleaned my car better than it’s ever looked! This place is so professional and made a very stressful situation so much easier. Very honest and reliable! I would absolutely recommend Caliber Collision to all of my family and friends!

Customer Service

Returned Clean

My Experience

Michael was professional, friendly and courteous. I really appreciated being constently being keep informed of progress. You front staff is excellent. I couldn't have asked for a more excellent service. And the repair was top notch! I'd recommend your service to anyone needing auto repairs.

Likely to Recommend

Repair Quality

Michael kept me well informed of daily progress. He was also friendly, knowledgeable and professional. Front staff was also friendly and helpful. Repairs were completed very well and car returned clean and in great shape. Will recommend Caliber to anyone needing auto repairs.

Customer Service

See first comment

My Experience

Note that name Is Mack, not Mark. Otherwise thoroughly satisfied. Fast, efficient, courteous and competent. Good job!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you for repairing my car and returning it to great condition

Likely to Recommend

Repair Quality

Customer Service

My Experience

All the employees were kind.

My Experience

I had a wonderful experience with Caliber Collision. Bryan Rivera was incredibly professional, helpful, and kept me updated throughout the entire process. The repair work on my Infiniti looks perfect, and they made the whole experience seamless by handling the rental car return for me. Highly recommend this team for their excellent customer service and quality work!

Likely to Recommend

Repair Quality

Customer Service