Caliber - Walnut

4.9 (11,647reviews)
98%
20011 E Walnut Dr N,  Walnut,  CA  91789

In operation 29 years, 25 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (11,647)

My Experience

My Experience

Brian kept me informed on the progress with the vehicle and had amazing customer service

Likely to Recommend

Repair Quality

Repair looks great, you guys did a fantastic job

Customer Service

Brian kept me up to date with repairs and ETA. Overall amazing customer service!

My Experience

I just got my car back from Caliber Collision today, and once again, the service was top-tier from start to finish. The entire team consistently delivers outstanding customer service, and it really shows in every part of the experience. Their communication is excellent—they kept me updated throughout the entire process with quick response times and clear information, which made everything feel smooth and stress-free. What really stood out this time was how they handled an issue with Enterprise not having a rental car available for me. Instead of leaving me to figure it out on my own, they stepped in and helped navigate the situation, making sure I wasn’t left stuck without options. The repair work itself was flawless, and my car looks amazing. You can tell they take pride in what they do. It’s hard to find a place that’s this consistent, reliable, and genuinely customer-focused. I highly recommend Caliber Collision to anyone who wants quality work and a team that actually cares. Thank you Shari and Team!!

Likely to Recommend

Repair Quality

Excellent professional quick repair without red tape difficulties!

Customer Service

Friendly helpful informative

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did a great job

Likely to Recommend

Repair Quality

You did a great job

Customer Service

Great job

Likely to Recommend

Repair Quality

The team is just perfect!

Customer Service

The team is just perfect.

Likely to Recommend

Repair Quality

Brany is proffesional and super efficient!Thank you!

Customer Service

Likely to Recommend

This isnthe second time I have used them.

Repair Quality

Very patient, answered all my questions and guide me through the process of totalling out my vehicle.

Customer Service

Returned Clean

My Experience

Thank you for the follow ups and making sure the repairs were done right from the beginning. Very attentive customer service!

Likely to Recommend

Repair Quality

Customer Service

My Experience

The repair work is satisfactory and quality level. Eunice Lin, my advisor is nice and knowledgeable about car/maintenance issues that is a big comfort for me. Overall the staff is friendly and accommodating. Yes, thank you for a job Well Done.

My Experience

The whole experience was really fast and easy, especially since it was my first time dealing with an accident. I don’t think dealing with repairs and all that could’ve gone smoother or as stress free as it was. Updates on the repair process through text and calls were great especially the webpage too. My advisor Shari was really nice and friendly too which was a big plus. Overall 10/10 experience, I would go here again if something else ever happens.

Likely to Recommend

Repair Quality

Looks better than it did before the accident

Customer Service

My Experience

Thanks for making this process so easy! My car looks Great!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you so much for repair my car. I'm happy .

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Yes amazing 10s all the way!

Repair Quality

Very happy with my experience there, they even washed my car inside and outside and polished my tires. My car looks better than I remember it.

Customer Service

Christine is super helpful and nice, she was able to provide clear directions and made the process seamless. Joe was very knowledgeable and took time to explain anything I didn’t understand.

Returned Clean

Likely to Recommend

Repair Quality

My service advisor Jonathan was great. Communication was excellent

Customer Service

All staff is friendly and attentive

Likely to Recommend

Repair Quality

Joe and entire staff very professional and kept us updated on progress of repairs. Highly recommend!!!

Customer Service

Likely to Recommend

Repair Quality

Very reliable and time detailed . It keeps me updates on the status of the repair.

Customer Service