Caliber - Warrenton
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks great.
Customer Service - 5.0/5.0 -
Good communication and friendly customer service.
Likely to Recommend - 0.5/5.0 -
Not a chance
Repair Quality - 0.5/5.0 -
Communication, commitment and timely fix is very poor. Front desk service was good.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast, friendly, professional.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The repair is good but getting to the end took almost two months with very little communication. Jody was avoidant and tried to give us the truck back when it wasn’t complete. In the end Jody delivered a good quality repair. Overall it worked out but saying I was completely satisfied would be untruthful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job and professional customer service. Thank you very much!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great services and follow up with customer
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome work with highest competency . Jody is an excellent service manager who had handled the incident with utmost care and satisfaction. I am happy so far the work has been done .
Likely to Recommend - 5.0/5.0 -
Yes ofcourse
Repair Quality - 5.0/5.0 -
Awesome body shop work done and highly competent team with perfection they have executed the task . The communication all through the process was done very effectively . Keep up the good work .
Customer Service - 5.0/5.0 -
Awesome service . Cassey and Jody ensured all the communication and execution went flawlessly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
This experience was constantly confrontational. I wouldn’t send my worst enemy to them.
Repair Quality - 1.0/5.0 -
My vehicle was damaged almost 6 weeks ago and is still not fixed. I have been fighting with Travelers and have asked for escalation. I am getting close to starting legal action.
Customer Service - 1.5/5.0 -
Mia Brown was helpful, but there was dishonesty with the adjusters. For example, we were told multiple times the vehicle was inspected thoroughly, only to later find nobody had put lot on a lift to actually look at the mechanical damage.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
This is my first time using Caliber Collision, and it wasn't a bad experience, but concerning they notified the car was ready when the the l first replacement bumper had so much noticeable excessive flashing on it and the fitment was off. I would expect better QA/QC to be performed before notifying a customer their car is ready for pickup
Repair Quality - 4.5/5.0 -
Don't of the for and finish could've been a little more refined. I understand the challenge of the further of parts with newer cars, but some excess plastic flashing on the cutout for the sensors on the sides of the bumper are noticeable
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Missing emblem
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Truck looks great. That being said, when I got it back there was a black mark on the back(which you guys took care of immediately) and over the weekend I noticed my side sr5 emblem is not there and it also took a very long time to get it done.