Caliber - Warrenton

4.7 (3,483reviews)
95%
9850 Business Blvd,  Warrenton,  VA  20187

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Volvo

Reviews (3,483)

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My Experience

Amazing service, great communication and very honest.

My Experience

Easy drop off, timely restoration, friendly and courteous staff. Staff kept me updated on the status of my vehicle. Great work, great experience! Thank you.

Likely to Recommend

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Customer Service

Communication was very good until the last week. I am aware of why it failed but it still failed.

Likely to Recommend

Repair Quality

This is the 2nd vehicle we have brought to this location. When we came to pick this car up initially it was no where near being ready to go. There was still tape on the car that had been painted over. It was also not taped on the inside of the door panels so over spray was on the door panels. The front grill cover had not been replaced/fixed even though the hood and the bumper were. There was a plastic panel completely missing from under the hood ( side panel cover ). There was also a chip in the paint once we picked it up the 2nd time on the door that was just re-worked on. After having to come back again we decided to just leave it alone so we did not have to leave the car again. We do not expect the work to be perfect but this is the 2nd car we've had to come back to get fixed once being notified it was ready. Initially we did not want to bring the Honda in to be fixed here after having to bring my VW back a few times. But we decided to give this place another shot. Our second experience here was not any better than the first. All of the things that were still wrong with the Honda upon the first pick up should have been noticed by taking a quick glance around the car. Especially the tape hanging from the rear of the car and the grill cover. While the staff we interacted with were nice, helpful and willing to fix the mistakes; it should not have been marked as completed for us to come pick up.

Customer Service

Returned Clean

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My Experience

Professional from start to finish. Good communication, fair pricing for COD work with attention to detail. They color matched my slightly faded paint on my BMW as well as can be reasonably expected. I would absolutely have them do all my collision work in the future, if needed. Highly recommend!!

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The car looks great.

Customer Service

Good communication and friendly customer service.

Likely to Recommend

Not a chance

Repair Quality

Communication, commitment and timely fix is very poor. Front desk service was good.

Customer Service

Returned Clean

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Fast, friendly, professional.

Customer Service

Returned Clean

My Experience

The repair is good but getting to the end took almost two months with very little communication. Jody was avoidant and tried to give us the truck back when it wasn’t complete. In the end Jody delivered a good quality repair. Overall it worked out but saying I was completely satisfied would be untruthful.

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My Experience

Great job and professional customer service. Thank you very much!

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Repair Quality

Great services and follow up with customer

Customer Service

My Experience

Awesome work with highest competency . Jody is an excellent service manager who had handled the incident with utmost care and satisfaction. I am happy so far the work has been done .

Likely to Recommend

Yes ofcourse

Repair Quality

Awesome body shop work done and highly competent team with perfection they have executed the task . The communication all through the process was done very effectively . Keep up the good work .

Customer Service

Awesome service . Cassey and Jody ensured all the communication and execution went flawlessly

Returned Clean

Likely to Recommend

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Great service

Customer Service

Returned Clean

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