Caliber - Warrenton

4.7 (3,501reviews)
94%
9850 Business Blvd,  Warrenton,  VA  20187

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Volvo

Reviews (3,501)

Likely to Recommend

Definitely thank you so much

Repair Quality

I really appreciated that my car was ready to pick up on 6th of February , supposed to be on 20th February Jody was very helpful and communicated with me make it happen before the time what he promised thank you so much

Customer Service

The customer service at front desk was very helpful and finished it up very quickly thank you so much

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Satisfied with the work and communication Repairs took a few weeks longer due to issues with parts.

Customer Service

Very good communication and follow up

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

You have a very responsive team. Thank you.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Thanks Stacy!!

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Based on my recent experience, I would be concerned if I recommend friends or family to Caliber.

Repair Quality

I picked my car on a Friday afternoon to let them know the passenger side on my car was not aligned and there were a few other things I was concerned about. The lady that took the message indicated she was going to pass the message and someone will call me. I am still waiting for the call.

Customer Service

The staff were friendly and helpful

My Experience

My Experience

Team was polite and friendly and communicated well throughout the repair process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

This was my second time having Caliber Collision do repairs on my explorer. Stacy did a great job keeping me informed of the estimate and the process! Everyone was done faster than anticipated!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Customer Service

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Repair Quality

Jody was great to work with. Would come back again if needed.

Customer Service

My Experience

Jody was stellar as usual--definitely just need to get rid of this cursed vehicle...service--perfect; turnaround time--perfect

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Will need to return to make minor adjustment with the left step on the bumper.

Customer Service

Returned Clean

My Experience

It would have been nice for Henry and Cassie to show even a small level of professionalism. I’ve never been called a liar by a service technician until now. I will not bring my car back to this shop, I filed a formal complaint against this shop with USAA and let them know how this shop treats their customers. It was so unbelievably unprofessional I’m still in shock.

Likely to Recommend

Repair Quality

The customer service was always very friendly and helpful, the work performed on my car is great quality! All in all they handled and treated my car and task very respectfully and professionally!

Customer Service

Returned Clean