Caliber - Warrenton
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Curtis and Kelly were excellent.
My Experience - 5.0/5.0 -
The job was completed in a timely manor.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
I am still favorably impressed by the first experience, but my satisfaction level definitely is lower after this time.
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0 -
I had the car towed to Caliber in Burke, Va. because I was very impressed with the quality of work and customer service for repairs from a rear end collision only a few months previously. This time i heard nothing for a week, and when i called was told insurance processing had just been completed and the car was being towed to the Warrenton shop due to overload at Burke. I received a call and an email to confirm its arrival at Warrenton, then nothing for over a week, including no response to emails from me. I finally called, talked to a different person, and was told parts were on order. After another week of no communication, i called again and was told the repairs should be finished and the car returned to Burke in a few days. I called again two days later, and was told it was to be delivered to Burke the next day. That part went smoothly. All in all, a very different experience than the one a few months ago.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
By far the best repair shop that I have been to - professional, courteous, and great communications - informed me of status every step of the way. I highly commend Caliber Collision. Dr. Anthony Wells
Customer Service - 5.0/5.0 -
Outstanding. Best body shop ever. Great communications and courtesy. Caliber Collision is the best. Dr. Anthony Wells
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My overall experience was fantastic. Adam Benner provided outstanding customer service and would be a valuable asset to any company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone I met at your facility was great. Adam Benner was exceptional, he personally changed a relatively unpleasant situation into a positive experience.
Returned Clean
My Experience - 5.0/5.0 -
The repairs were completed earlier then the estimated time frame which was a nice surprise. The people at the Warrenton office were very friendly and helpful. My car looked great after the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Didn't email to keep me posted on my car. Getting emails s week later. I had to keep calling to check the status.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0 -
Bad communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Clifford was extremely well mannered, honest and kept me informed. I really appreciated his excellent customer service...he's a Keeper!
Returned Clean
My Experience - 5.0/5.0 -
Quick turn around and very friendly and helpful staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have already recommended Caliber Collision in Warrenton to a friend who just had an accident.
Repair Quality - 5.0/5.0 -
The van looks brand new. I couldn't have asked for better quality. The repair team is amazing!
Customer Service - 5.0/5.0 -
Fantastic. Clifford, Kelly, and Adam did a great job from beginning to end with my service. Clifford kept me in the loop, Kelly was personable during phone calls and visits, and Adam did my final walk through and took the time to answer my questions even after I left the lot. Caliber Collision has a wonderful team working for them.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Upon reaching home when I opened the rear passenger door I noticed two fresh two deep scratches on on the handle They were not there when I brought the car in. Also the spoiler had to buffed out again. Peter Porrello
Likely to Recommend - 1.5/5.0 -
Automated texts either need to be accurate or stop using them. Customers take this as good info unless told otherwise.
Repair Quality - 4.5/5.0
Customer Service - 1.5/5.0 -
Repeated delays despite being assured the car would be ready on a certain day. My car sat for 8 days before receiving a damage assessment.