Caliber - Waterbury
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great staff and Tammy was very helpful when ever I called the business. I received my car a week ahead of schedule and would recommend to anyone. I am very appreciative of your service but hope I never see you again LOL unless we're going out for coffee but seriously awesome job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great and I was kept updated on what was happening.
Customer Service - 5.0/5.0 -
They were nice and answered all of my questions.
Returned Clean
My Experience - 5.0/5.0 -
I completely happy with service and how quickly it was done. Thank you guys!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Tammy, Shane and the staff were excellent!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My family and I are really impressed with the service as it looks almost brand new! The one concern I have is that I remember having a UConn magnet on the back of my vehicle but I don’t think it’s in my possession anymore after the repairs. Other than that, exceptional service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Well I don’t know where to start. They were so helpful and friendly and explained and took care of everything. The work was done very quickly. Thank you Shane, Tammy, and Alex.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Updates weekly and it was an easy process . Thank you and everyone very nice and always answering questions
My Experience - 5.0/5.0 -
Well done and very kind people!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Well done great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely satisfied
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had an excellent experience with this car repair service and couldn’t be more satisfied. The staff was professional, honest, and incredibly knowledgeable from start to finish. They took the time to explain the issue clearly, provided a fair and transparent estimate, and completed the work promptly—finishing earlier than expected. My car looks brand new again.😁It’s refreshing to find a shop that truly values customer trust and quality workmanship. I highly recommend them to anyone looking for reliable, top-notch auto repair.
Likely to Recommend - 5.0/5.0 -
Highly recommended to family and friends for sure.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you Caliber Professionals, the whole team was very polite and efficient, my car came out mint. Thank you very much.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate everyone there. They made you feel comfortable leaving your vehicle there. They go through what they will do and keep you posted throughout your repair. Thank you so much!! 😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Quality work but lengthy time without vehicle
Repair Quality - 3.5/5.0 -
Car repair was great. Didn't like the length of time that my car was at repair center. Brought for inspection on 11/28. Made date of drop off for 12/8 and was told 1-2 weeks at MOST. Repair center did keep me updated with texts but all about delays. Was told that completion date would be 1/16 which was over 5 weeks from drop-off. They actually finished it on 1/5 ... 4 weeks to complete.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
They were very informative and useful. I couldn’t have asked for a better experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service from everyone.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very satisfied like the accident never happened