Caliber - Waterbury
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I recently had my car repaired here after a collision, and I could not be more satisfied with the experience. From the beginning, the staff was professional, respectful, and communicative throughout the entire process. They completed the repairs on time exactly as promised, which made a stressful situation so much easier. The quality of the work was excellent, and my car looks amazing. I truly appreciated their honesty, professionalism, and attention to detail. I highly recommend them to anyone looking for reliable and trustworthy collision repair services.
My Experience - 5.0/5.0 -
I’m very satisfied with the quality of work that was done on my car . It was finished in time . Also all the employees were very nice and made me feel comfortable. I appreciate them all .
My Experience - 5.0/5.0 -
I had a great experience with Caliber Collision. Mike was very professional, communicative, and he made the process smooth and stress-free. My car was returned in excellent condition, and it was returned earlier than expected.
Likely to Recommend - 5.0/5.0 -
This was my first time using Caliber Collision, and based on my experience, I would absolutely recommend them to a friend or colleague. The service, communication, and quality of work all exceeded my expectations.
Repair Quality - 5.0/5.0 -
Excellent repair quality and great communication throughout the process. My car looks as good as new. Mike’s communication was exceptional. He kept me updated at all times.
Customer Service - 5.0/5.0 -
I thought the customer service was exceptional. Mike went above and beyond to communicate with me and made sure all my questions were answered
Returned Clean
Likely to Recommend - 3.5/5.0 -
I wasn't happy when I pick up my car because it was empty no gas
Repair Quality - 3.5/5.0 -
Everything was good, but when I left my car, the gas tank was full. When I pick up my car it was empty. The light was on zero gas. I think that wasn't fair.
Customer Service - 3.5/5.0 -
Same reason you drop off the car full of gas and when you pick it up at zero gas
Returned Clean
My Experience - 5.0/5.0 -
Great service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
kept me informed on progress
Customer Service - 5.0/5.0 -
kept me informed on progress
Returned Clean
My Experience - 5.0/5.0 -
Very professional and great quality work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great staff. Front desk very friendly! Jennifer did a great job on keeping me updated on the repairs. Repairs were actually complete prior to the time I was told they would be. Would definitely recommend to other and would go back myself if need be.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff is great! Jennifer kept me informed throughout the whole process. Great communication.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional, explained every move , very professional. Would recommend to anyone I know that needs repairs!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Completely recommend this shop
Repair Quality - 5.0/5.0 -
Caliber did an excellent job in all ways! They were helpful, kind, easy to work with. They were skillful with the work on my car. They completed this work quickly and helped arrange my rental car. Everything was done in a competent, professional manner. I greatly appreciated working with them!
Customer Service - 5.0/5.0 -
Excellent customer service. Office staff were kind, helpful, knowledgeable.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks perfect. The staff were alll professional, they provided timely information about each phase of repair. It was greatly appreciated to know exactly where they were with the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Caliber is a customer orientated business. I was not stressed about the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Keep doing what you doing. Great job and customer service plus Great communication
Likely to Recommend - 5.0/5.0 -
Would recommend to a friend or family member without thinking about it
Repair Quality - 5.0/5.0 -
The repair very satisfied. Happy with the repair
Customer Service - 5.0/5.0 -
Very polite
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job and kept me informed of their progress.
Customer Service - 5.0/5.0 -
Everyone was pleasant to deal with.
Returned Clean
My Experience - 5.0/5.0 -
I am grateful that you guys finished my car before the due date. The team did a very good job of making my car look beautiful back to brand new again.