Caliber - Waterbury
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Keep doing what you doing. Great job and customer service plus Great communication
Likely to Recommend - 5.0/5.0 -
Would recommend to a friend or family member without thinking about it
Repair Quality - 5.0/5.0 -
The repair very satisfied. Happy with the repair
Customer Service - 5.0/5.0 -
Very polite
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job and kept me informed of their progress.
Customer Service - 5.0/5.0 -
Everyone was pleasant to deal with.
Returned Clean
My Experience - 5.0/5.0 -
I am grateful that you guys finished my car before the due date. The team did a very good job of making my car look beautiful back to brand new again.
Likely to Recommend - 5.0/5.0 -
This would be my body shop to go with families and friends
Repair Quality - 5.0/5.0 -
Great customer service very friendly associates
Customer Service - 5.0/5.0 -
Great mike was very organized and really know what he was doing
Returned Clean
My Experience - 5.0/5.0 -
Everyone was professional , i was updated as neeeded , Mike was pleasent communicate wirh.
My Experience - 5.0/5.0 -
Excellent work on the body repairs. Customer Service was excellent with consistent update on the process from start to finish. Would highly recommend to anyone looking for quality work and excellent customer service. Thank you Jennifer for the great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service. Great communication. Jennifer did a great job keeping me updated throughout the entire process. Top quality work as well was done on the vehicle. Highly recommended.
Likely to Recommend - 5.0/5.0 -
In point
Repair Quality - 5.0/5.0 -
Good performance
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
Entire process was unsettling.
Repair Quality - 2.5/5.0
Customer Service - 2.0/5.0 -
Repair personnel were not on the same page, receptionist was not welcoming or courteous.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Please stop calling me David. This is his wife, Charlene. This is my car, I brought it in and I paid for it. He is on the insurance but you have been dealing with me and these messages are sexist.
Customer Service - 1.5/5.0 -
See previous remarks b
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for making my car look brand new! I appreciate everything about the process of working with your team. From the initial estimate to completion, you kept me informed, and finished ahead of schedule. Brilliant work. Thank you!
Likely to Recommend - 5.0/5.0 -
Yes I will refer you enthusiastically!
Repair Quality - 5.0/5.0 -
Absolutely delighted about the whole process! My car looks better than new!
Customer Service - 5.0/5.0 -
Superb staff all around!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Alex and team were quick in taking care of my mom’s car, they left it impecable and looking brand new. Top quality work, thanks caliber!
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Amazing job in Waterbury Ct. Thank you Alex, your costumer service was impeccable.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision Team, I just wanted to take a moment to say thank you for the amazing work you did on my car. You truly brought my baby back to life, and I couldn’t be happier with the results. More than that, I really appreciate how comfortable and confident you made me feel about driving my car again. That means more than you know. Your communication throughout the entire process was outstanding, and it made everything so much easier and stress free. Thank you again for your professionalism, care, and excellent service. It did not go unnoticed!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very courteous & prompt with follow up
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Everyone I dealt wit at Caliber was excellent. I was totally impressed when I saw my car was totally detailed inside and outside. I will definately recommend anyone I know that needs repairs to visit Caliber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I truly appreciate the entire staff for being professional, honest, and providing high-quality repair work. I especially appreciated the detailed explanations of repairs and repair status via text. I will definitely recommend them to anyone that is looking to have auto body repairs completed!
My Experience - 5.0/5.0 -
They did a fantastic job repairing my car.