Caliber - Waterbury

4.9 (321reviews)
97%
1200 Wolcott St,  Waterbury,  CT  06705

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (321)

My Experience

They did a fantastic job repairing my car.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Super easy process. Car looks brand new again like nothing ever happened. Quick turn around. Couldn’t be more pleased with the experience

Likely to Recommend

I would use them again if I ever had the chance

Customer Service

Jennifer was fantastic and kept me up to date

Returned Clean

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Repair Quality

Customer Service

My Experience

Great job with the work and quick it was done.

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Repair Quality

Customer Service

Returned Clean

My Experience

I appreciate the speed of the work and the professionalism of Jen, Tammy, and the whole team. Every step was great, and best of all, the job was done a week earlier than anticipated. Great team.

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Repair Quality

Customer Service

Returned Clean

My Experience

It looked brand new when I got it and it was really hard to replicate the paint on my car. They did a fantastic job very satisfied highly recommend

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Customer Service

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Repair Quality

Very good

Customer Service

Returned Clean

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Repair Quality

They were all so nice and went above and beyond to accommodate me, I’ll never use anyone else but caliber for all my repairs going forward! Thanks to Mike, Alex, and the rest of the incredible team there!!

Customer Service

Returned Clean

My Experience

I have NEVER had a more seamless and easy experience than I did at Calliber Collision in Canton. From the very second I walked through the door until the moment I walked back out with my car keys in hand everything was top tier. I was kept up to date through out the entire process and they made everything extremely easy for me. I would highly recommend them to anyone!

Likely to Recommend

Repair Quality

Great worl and service

Customer Service

Great work

Returned Clean

Likely to Recommend

I was recommended to Caliber by Skytop Automotive in Bristol and I’m so glad that I trusted Caliber Collision with my vehicle repair! This is the first time I’ve been in an accident and I will be recommending Caliber Collision to everyone I know!

Repair Quality

My car looks absolutely beautiful it looks better than it was prior to the accident the team really paid attention to detail!

Customer Service

Tammy and Mike were so great to work with. Tammy at the front desk was very helpful and friendly. Mike contacted me with progress with my vehicle much appreciated!!! Alex was also great during this process!

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Returned Clean

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My Experience

They did a great job in fixing our vehicle it looks great

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My Experience

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Customer Service

Returned Clean

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Amazing experience and professionalism

Repair Quality

Amazing experience and professionalism

Customer Service

Amazing experience and professionalism

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I’ll tell people you guys made the outside of my car look nice but didn’t really do anything underneath

Repair Quality

The outside cosmetics were very nicely done but I told them about a grinding noise I heard and they never mentioned anything that could be the problem with the car for making the noise felt like the whole process was just rushed, left the rental car there as I was told to do and got a call 3 days later from the rental company they had no idea the car was there now I might get charged for those extra days. That’s why I gave a 6 the car looks nice but sounds terrible.

Customer Service

They were very nice people just not sure if they listened to what I was saying

My Experience

10 out of 10 must recommend!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean