Caliber - Waterloo

4.7 (605reviews)
94%
1353 North IL Rt 3,  Waterloo,  IL  62298

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (605)

My Experience

My Experience

My vehicle was not finished with total repairs when they told me it was finished they took longer than expected and the panels and parts that were repaired were not the best quality that I thought they were going to provide for me

Likely to Recommend

Repair Quality

Took care of everything after someone hit my Jeep. Great communication about progress and everyone was very nice and professional. Thank you!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thanks so much!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Nice job team!!

Likely to Recommend

Repair Quality

good job!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you for cleaning the inside and out of my truck great job

My Experience

I am very satisfied with the Waterloo location. I am not happy with car wise and the wrong information. Car wise got nothing right. Car wise was also a day late and wasted my time.

Likely to Recommend

Repair Quality

The Waterloo location was great! The Carwise updates where inaccurate and confusing

Customer Service

Returned Clean

My Experience

You guys did a good job on my car and a good job keeping us updated. Everything went smoothly. Thank you

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The process was seamless; Ashely was wonderful to work with. Communication was fantastic!

Likely to Recommend

Repair Quality

Everything went according to plan. Caliber Collision was excellent at communicating throughout the process.

Customer Service

They were very easy to work with & great communicators.

My Experience

I appreciate the updates. My car looks great.

My Experience

My Experience

Every one was very curtious and helpful

Likely to Recommend

Will definitely recommend

Repair Quality

Customer Service

They did a wonderful job

Likely to Recommend

Repair Quality

Customer Service

Always kind, quick, and knowledgeable! Great work!