Caliber - Waterloo
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The job was completely efficiently! Everything works wonderful. I had no idea that my car would be detailed, so that was a nice surprise! Shout out to the sweet person that buckled my daughter’s babydoll in the seat. We have 9 daughters, they all thought that was super sweet!
Customer Service - 5.0/5.0 -
Everyone was super friendly, helpful, and accommodating!
Returned Clean
My Experience - 5.0/5.0 -
I was impressed with job well done. I was surprised to see truck was apparently hand washed and tires shining. That was the first thing I was gonna do when I got it back but now I don’t have to. THANKS
My Experience - 5.0/5.0 -
I very much appreciated the frequent updates on the status of my car! The staff are so wonderful too! My car looks brand new! I will definitely refer people to Caliber Collision!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My service experience with Caliber was excellent! Repairs were finished ahead of the scheduled time period and you kept me updated on the progress. You reps were very professional and courteous at all times. This was the first time I have had to do collision repair and you made the process easy for me. Thank you all!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The work that was performed on our SUV was exceptional and the eye for detailing was unexpected. If any of my friends needed body work done to their car I would recommend that they go to Caliber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service. Every step was explained. Updates were provided.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Was kept informed about progress of repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very friendly and got my car worked on fast and looks great
Customer Service - 5.0/5.0 -
Everyone was very friendly and helpful
Returned Clean
Likely to Recommend - 5.0/5.0 -
They were pleasant, professional, their work was exceptional. Very easy to work with.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Super helpful and friendly, work was done great and I really appreciate my car being clean at pick up
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Brought my truck in 2 weeks before the appointment for an estimate because my truck obviously needed a door and it was never ordered causing my truck to be there longer than needed. I will not be back
My Experience - 5.0/5.0 -
The Mazda looks great, thank you. Kelly and Ashley, terrific, Caliber Collision should be very happy to have both of them. I felt at ease talking with both ladies. Thanks!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Service was quick and I was updated on the status of the repairs regularly.