Caliber - Waterloo
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thank you so much for taking care of the van.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Had a great experience. The text updates on the repair status was very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair looks great and they did a very good job at communicating the status of the work throughout the repair process.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair looked fantastic. The quality was great. Customer service went above and beyond to insure a great experience.
Customer Service - 5.0/5.0 -
The repair looked fantastic. The quality was great. Customer service went above and beyond to insure a great experience.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
they did excellent work on my vehicle, and in a more timely manner than expected. dee at the front counter was very good to deal with and very accommodating. a great team!
Likely to Recommend - 5.0/5.0 -
I've already been bragging about you guys. I would absolutely recommend you.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
dee at the front desk was very helpful. both when I dropped it off and when I picked it up she was very accommodating because I was going to get there right at the last minute and she told me to come on. that says a lot to me.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Looks amazing! From the repairs to cleaning it! Also, getting it to us in time for our family vacation! THANK YOU!
My Experience - 5.0/5.0 -
My car looked brand new. It was even detailed inside and out which I didn’t expect!
My Experience - 5.0/5.0 -
Caliber Collision is my absolute go to for body work . Never been disappointed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The lady at the front desk, I think her name was Janet...I'm terrible with names. She is amazing. Helped us every step of the way.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
We enjoyed working with Dee. She was very friendly and responsive during all our interactions.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fast service and great updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looks great after extensive hail damage repairs. It was clean, down to the tires when I picked it up. Dee at the front desk was awesome--very helpful and welcoming.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great!
Customer Service - 5.0/5.0 -
Dee was fantastic:)
Returned Clean
My Experience - 5.0/5.0 -
Completed the work ahead of schedule and was notified of progress during repairs. Very happy with results and great costumer service.
My Experience - 5.0/5.0 -
Dee was so sweet and helpful! She was great to work with! Nothing but great things to say and the outcome of my car was amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Dee what the sweetest and most caring person to work with! Outstanding customer service for sure!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I highly recommend Caliber in Waterloo, IL. They went above and beyond to make a bad situation good!