Caliber - Waterloo
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A lil slow on putting the straps on my car.. but I’m satisfied
Customer Service - 5.0/5.0 -
Nice and courteous
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dee was great and service was quick
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff at Caliber Waterloo is very kind and goes above and beyond. Dee and Tom make sure everything gets taken care of.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Every part and experience was done a 10 except paint on the fender and hood does not match and looks off.
Customer Service - 5.0/5.0 -
Dee and her staff were excellent and very accommodating
Returned Clean
My Experience - 5.0/5.0 -
The car repair took longer than expected but Dee, my main contact, was amazing. She was informative, responsive, and if she didn’t have answers to my questions, she found the answer. Tom was helpful and pushed to get the car repairs done as quick as possible.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Dee was very helpful and very communicative during the whole process. She was friendly, went out of her way to answer questions (or find answers if she didn’t know)- excellent customer service!
Returned Clean
Likely to Recommend - 5.0/5.0 -
This is my second visit to Caliber. I’ve recommended them since the very first time I used them years ago and they are always the first one that I talk about to other people.
Repair Quality - 5.0/5.0 -
They did a great job. I appreciate the fact that they even washed and scrub my car mats. Everything looks great on the car was very satisfied.
Customer Service - 5.0/5.0 -
I was greeted with a smile and Dee, I believe her name was very helpful attentive to my questions and gave me the answers that I needed. when it came time to pick up my car again she had a smile on her face went over the paperwork with me, and I was very happy with the customer service I received from her.