Caliber - Waterloo
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Great work and friendly staff
Repair Quality - 5.0/5.0 -
Dee did a fantastic job keeping me informed on status of my car
Customer Service - 5.0/5.0 -
Completed job in fast time with excellent results. Very pleased
Returned Clean
My Experience - 5.0/5.0 -
I was kept well informed. The process was so easy. Dee was absolutely amazing, knowledgeable and a true professional. I will definitely recommend Caliber Collision to anyone needing your services.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was informed about the status of my car often. Dee at the front desk was so friendly, informative, knowledgeable, trustworthy, just a sweetheart! My car looks very nice when I picked it up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent work
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was extremely impressed by the quality of repair and the customer service from every member of the team, especially the front desk! Everyone was extremely communicative and so easy to work with.
Customer Service - 5.0/5.0 -
100% amazing customer service! Thank you!
Returned Clean
My Experience - 5.0/5.0 -
A very smooth process! I was updated every step of the way. Everything was easy about this whole ordeal. The Jeep looks great. Dee was awesome to deal with. 10/10!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome work! In and out in no time
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very much so
Repair Quality - 5.0/5.0 -
Very satisfied did a great job ! Beautiful
Customer Service - 5.0/5.0 -
Love the updates ty
Returned Clean
My Experience - 5.0/5.0 -
They handled everything professionally and kept us update every step of the way!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very well done and the staff, especially Dee, was very professional. I will come back again. Dan & Stacey Spickard
My Experience - 5.0/5.0 -
Caliber collision did a great job on my truck They were help through the process of them fixing my truck thank you
My Experience - 5.0/5.0 -
My overall experience with Caliber Collision in Waterloo,IL was good. The staff kept me informed on the repairs and completion of my vehicle through out the entire process. The staff was very friendly and able to answer all questions, and also completed the repairs in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a great job on repairing my vehicle and I couldn't be more pleased with the whole process from start to finish.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was extremely satisfied with the service the waterloo location provided from start to finish.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They even fixed other repairs I requested that were not related to the accident.