Caliber - Watsonville

4.7 (1,742reviews)
95%
716 Walker St,  Watsonville,  CA  95076

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car

Reviews (1,742)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Caliber Collision provided amazing service. Every representative I spoke to was very attentive and professional

Likely to Recommend

Repair Quality

Very disappointed with the service

Customer Service

I'm very disappointed with the bodyshop. I got my vehicle last Friday I didn't used until Monday my husband drove the truck to it broke down. Apparently they didn't check inside of the engine the oil was leaking from the transmission and there was no water was leaking from radiator as well. Until now I haven't received a call from the body shop to give me a diagnosis of the damage. Very disappointed

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Definitely not satisfied with the work done my bumper and hood and fender are not lined up correctly. You would think you get into an accident you take it to the repair shop you would get it back just like new but not the case unfortunately. My car still doesn’t even drive straight which is not safe at all very unacceptable!

Customer Service

They told me this was the best it was going to get and I am not satisfied with the work that was done. my car still doesn’t drive straight which is not safe at all this is definitely not what I was expecting!

Likely to Recommend

Repair Quality

You never really told me how long the repair would take. It was scheduled well in advance, so I guess I assumed that you would order the parts ahead of time and have the parts on hand when I brought my car in. So when I called at the end of the first week and was told that you were waiting for parts, I was concerned about the time it would take. It ended up taking 9 days. I wish someone would have told me that at the outset so that I could plan my life around it. The repairs are perfect, and the car was very clean when I received it. I am generally very happy. Thank you.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

I appreciated the manager, taking a few minutes when he handed me the keys to my car to make sure I had been satisfied with their service. His he seemed very genuine and personable. The best kind of person to work with people that are dealing with something as stressful as a car accident

Repair Quality

Customer Service

I received various texts, updating me as to progress of my car repair

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was very helpful and courteous. A smooth process from start to finish. I appreciate the great service.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Yes of course I will recommend to family and friends

Repair Quality

Yes 💯

Customer Service

Very good job great people and fast on getting the job done

My Experience

Likely to Recommend

Repair Quality

Customer Service

When I arrived the vehicle was not ready and had to wait 40 minutes for last minute adjustments

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Great job

Likely to Recommend

Repair Quality

excellent service & received my car faster than expected

Customer Service

excellent service & received my car faster than expected

Returned Clean