Caliber - Watsonville
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0 -
Not likely.
Repair Quality - 3.0/5.0 -
The “body shop” portion of the work appears to have been done correctly. We are glad to know the work is guaranteed.
Customer Service - 2.0/5.0 -
The body shop repairs took 2 months to complete. The shop ordered non-Toyota parts even though our insurance contract states Toyota parts should be used. A body shop employee told us work had been done on the car that had not been done. Updates/texts from the body shop’s app did not reflect the status of actual progress on body shop repairs although the app communicated updates on the dates the repairs were expected to be completed. Communication from the manager of the shop became more regular and consistent after problems were communicated to AAA. Once the car body repairs were done there was another delay in getting the car calibrated and safety sensors operational. We picked the car up on 10/10. The safety sensors failed within 24 hours of picking up the car. The safety sensors and calibration have not been successfully completed as of this writing; 10/14/24.
My Experience - 5.0/5.0 -
Thanks team. Looks wonderful. Eric appreciate you putting up with all my calls.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very satisfied with the work you did.
Likely to Recommend - 5.0/5.0 -
Good shop
Repair Quality - 5.0/5.0 -
Very satified with the shop
Customer Service - 5.0/5.0 -
Very efficiently
Returned Clean
My Experience - 5.0/5.0 -
Eric and his manager did a great job with my vehicle and getting it to the preloss condition
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Everyone at the office is very caring and have great costumer service.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fast, easy to communicate with, fair pricing. Very pleased
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service, quick and reliable. Thank You :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The customer service was outstanding. The work done to my car was also outstanding I will recommend everybody I know to the office of caliber collision in watsonville
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was professional, friendly and patient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did an excellent job and fast! Would definitely recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Disappointed that the extra dings were not repaired as promised.
Customer Service - 4.0/5.0 -
The repaired door looks great. I was told they would also do a few small ding repairs on the back of my car (as a courtesy), which were not done.
Likely to Recommend - 5.0/5.0 -
You just need to keep the original parts if is possible
Repair Quality - 2.5/5.0 -
Actually I was looking for time to call you my trunk is not easy to close as use tu be
Customer Service - 5.0/5.0 -
All very nice and helping answer questions