Caliber - Wayne

4.6 (229reviews)
92%
392 West Lancaster Avenue,  Wayne,  PA  19087

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Volkswagen

Reviews (229)

Likely to Recommend

Repair Quality

Everything was terrific. Loved the updates and the ability to ask questions. I wish it took less time to complete the repairs.

Customer Service

Best ever from any auto repair service. Constant updates through text and ability to communicate were awesome. Interaction with State Farm and Enterprise was seamless.

Returned Clean

My Experience

My Experience

Understand matching parts to the aftermarket trailer hitch was a problem. Your price snd responsiveness were very satisfactory.

My Experience

Rory was proactive keeping us updated and quickly responsive to inquiries. And the workmanship is high quality.

Likely to Recommend

I never rate 10 so 9 is super

Repair Quality

Customer Service

My Experience

My Experience

Rory did an excellent job with the repair and was extremely proactive in contacting me to keep me up to date.

Likely to Recommend

Repair Quality

Customer Service

Technician was very prompt about giving me updates.

Returned Clean

My Experience

Rory and the staff were excellent. Helpful and engaging and so knowledgeable about our car. Very happy to deal with them. Five stars on all counts.

Likely to Recommend

Repair Quality

Customer Service

Above and beyond

Returned Clean

Likely to Recommend

Repair Quality

The whole crew at Caliber is efficient, timely, friendly and excel in service,

Customer Service

100% satisfied.

Returned Clean

My Experience

The is a scratch on the bumper that wasn’t there before. And the linings for the wheels aren’t fully secured. There is still dents on the hood where it was dented. I think the paint job is wonderful and everything else looks great.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Process was very easy and efficient, and the repair was perfect.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

There is a dent that I see on the rear bumper

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Depends on how this leak is resolved.

Repair Quality

Fluid is leaking where the rear differential was replaced. Likely differential fluid, but could be break fluid…unsure.

Customer Service

Good communication and but effort made to address delays associated with parts not arriving to get car assessed, delayed parts being ordered by a week. Then a rear differential was order, but was cracked…so we needed to wait for another rear differential to arrive. Things happen and Rory communicated status well. Progress was slow.

Returned Clean