Caliber - Wayne

4.6 (232reviews)
93%
392 West Lancaster Avenue,  Wayne,  PA  19087

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Volkswagen

Reviews (232)

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Depends on how this leak is resolved.

Repair Quality

Fluid is leaking where the rear differential was replaced. Likely differential fluid, but could be break fluid…unsure.

Customer Service

Good communication and but effort made to address delays associated with parts not arriving to get car assessed, delayed parts being ordered by a week. Then a rear differential was order, but was cracked…so we needed to wait for another rear differential to arrive. Things happen and Rory communicated status well. Progress was slow.

Returned Clean

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Repair Quality

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Repair Quality

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

They did a good job with the work and communicating

Likely to Recommend

Repair Quality

Everything looks good.

Customer Service

Very courteous and professional.

Returned Clean

My Experience

The team was great, continuously keeping me updated on the progress of repairs. They completed the repairs several days before expected and the car looks awesome!

Likely to Recommend

Nice job!

Repair Quality

Friendly, helpful customer service, they provided frequent updates on progress of repairs, and even completed job a few days early. Car looks great!

Customer Service

Great service

Returned Clean

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Repair Quality

Customer Service

They did a good job. 10

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Repair Quality

Customer Service

Returned Clean

My Experience

The work looks beautiful, communication was excellent and frequent, and my car has never been cleaner!

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Repair Quality

Customer Service

My Experience

The team at Caliber Collision did a great job repairing my vehicle. Rory was professional and attentive. He was communicative throughout the process and delivered ahead of schedule. I hope I don’t need to have my car repaired again, but if I do I’ll be bringing it to Caliber Collision of Wayne, PA.

Likely to Recommend

If you need your car repair or fix or have a dent, they are definitely the place to come and they do have installments where you can pay it little by little with klarna and they’re very flexible

Repair Quality

I was recently hit by and the driver destroyed my car and I was very devastated and hurt, but caliber collision brought my car back to life and they did an amazing job! I definitely recommend going to them. They’re all very friendly and they were able to answer any questions or concern I had about my car. They always reached out to me to give me updated on my car and see how the process was going. I definitely recommend bringing your car here. Ever since they fix my car it felt like I got a brand new one off the lot.

Customer Service

The customer service was a 10 out of 10. I definitely recommend very friendly, answered all my questions and made me feel comfortable.

Returned Clean

My Experience

Keith did an excellent job on my Lexus. He was exceptionally responsive and his work was more than I could’ve ask for. I will definitely be bringing all my cars to him.

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Repair Quality

Good service except was not happy about oem policy given that I have a BMW that is less than 3 years old.

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Repair Quality

Customer Service

My Experience

Rory was wonderful an so kind and helpful throughout the process. I appreciate being able to get text messages to keep me up to date.

My Experience

Start to finish all went well. Employees were knowledgeable, helpful and polite. Would definitely recommend. All good. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Excellent customer service

My Experience

Staff was courteous, honest and very professional. Communicated the plan well and over delivered on timeline and pricing. Based on my experience, I would highly recommend Rory and his team.