Caliber - Wayne

4.7 (292reviews)
96%
392 West Lancaster Avenue,  Wayne,  PA  19087

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Volkswagen

Reviews (292)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I think every one that works at caliber Collision Does Does a Great Job And They Did a Great Job with my Ford Edge And Every one at Caliber Collision Are So Helpful I will tell lot of people that Caliber Collision Does a Great Job Thank You So Much For Takeing the Time on Working on My Ford Edge Thanks Again Andrew Wood

Likely to Recommend

Repair Quality

I was Was Happy They Did a Great Job

Customer Service

My Experience

Steve was very communicative. Pearl was pleasant and friendly. The shop did great work on the vehicle

Likely to Recommend

Repair Quality

Pearl was friendly and pleasant. Steve was very communicative and helpful. The work was professional .

Customer Service

Returned Clean

My Experience

Thanks for your professionalism, workmanship ,wonderful personalities and expediency of completing our car. Our car looked as if it came off the showroom floor. Thanks for a job well done.

Likely to Recommend

Caliber’s workmanship has been above par.

Repair Quality

Customer Service

There was such expediency in fixing the car. We are so pleased with a job well done. Our 2013 Ford Expedition looked as if it came off the showroom floor. Thanks so much!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Thank you

Repair Quality

Thank you

Customer Service

Thank you

My Experience

The staff at Caliber were very helpful, taking the time to explain the process. They also provided regular updates as promised. They did an amazing repair job and returned my car to me clean. I truly felt like my car was in good hands and I would highly recommend Caliber to anyone in need of auto repair.

My Experience

3 weeks took 8 weeks Car was received at pick up in poor condition. Dirty, paint smudges on window, repairs not done, some kind of sticky stuff all over, glass pieces still on the inside. After taking it home- we are now noticing more problems- camera still not working, windshield wipers not replaced, front defogger not working properly.

Likely to Recommend

I would never ever recommend any location of Caliber Collision.

Repair Quality

Repairs were not completed properly.

Customer Service

Calls to Wayne office- no one answers- voice mail box has been full since July. Too much change of supervision.

Returned Clean

My Experience

The team at Caliber Collision in Wayne PA were very responsive and delivered my car in great shape a few days before I expected it. I give them an A+

Likely to Recommend

Repair Quality

Awesome job!

Customer Service

Likely to Recommend

Repair Quality

My car looks brand new in the area where the accident occurred, and I was also very impressed with the overall cleaning that was done on inside and out!

Customer Service

Brad was great help from beginning to end, and the few service men I spoke to in between were all also very nice, patient, and helpful.

My Experience

I was very pleased to get my A4 back sooner than estimated. My car was washed and my repairs done perfectly. Would recommend Caliber in Wayne very highly.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Fixed everything that was damaged because of the accident. Finished before the estimated time. Inside vacuumed as well as the outside was perfect. Paint job good too. Kept appraised of progress.

Likely to Recommend

Great company

Repair Quality

Job done well on ahead of estimated time. Even vacuumed the inside. Very professional team.

Customer Service

Excellant

My Experience

Excellent service and my car looks great.

Likely to Recommend

Repair Quality

Great and quick service. Reported a minor issue and was in and out in no time at all.

Customer Service

Likely to Recommend

Repair Quality

Adrian was awesome. Great communication and service. The work was high-quality. Very satisfied. Thank you.

Customer Service

Returned Clean

My Experience

Once again outstanding work, knowledgeable and friendly service.

My Experience

1)Was not told that they took it to another shop without notifying me as I was told they would, 2) they tried to give me my truck back with new damage that was not there when I brought it in. It took them 5.5 weeks to do a minor work I will never recrommend your company to anyone

Likely to Recommend

Repair Quality

First thing they transfered my truck to a different shop without notifying me like I was told. I questioned them a d response was sorry, I forgot to call you. Tried to give me my truck back with new damage done at the shop,Tried to tell me that it was there before, the area I'm talking about was on truck cap which was not in the main damage that was to be repaired damage was on both sides of the cap. Then they took 2 weeks to find another problem that they created while repairing it. Very disappointed with your company.i will never recrommend your shop to anyone ant tell everyone not to take their vehicle there.

Customer Service

Very unhappy

Returned Clean

Likely to Recommend

Repair Quality

I am rally not pleased with the repair of the passenger side door. The repairs along the crease look incredibly waves to me. I have been away this week so have not had a change to call the shop

Customer Service

Likely to Recommend

Repair Quality

Brad and his crew where knowledgeable, respectful and accommodating. Easy to work with. Explained everything to my satisfaction. I would highly recommend this place for car repairs

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Went to wash the car and the top isn't ready it doesn't look shiny.

Customer Service

Returned Clean