Caliber - Wayne

4.7 (290reviews)
96%
392 West Lancaster Avenue,  Wayne,  PA  19087

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Volkswagen

Reviews (290)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would definitely recommend Caliber Collision.

Repair Quality

I am completely satisfied with the repair. It looks like a brand new car.

Customer Service

The Caliber staff did a great job repairing my car and communicating with me on a regular basis on the status of the repair. Everyone was very personable and professional.

Likely to Recommend

Great experience. Would definitely recommend. But I hope I won't need your services again!

Repair Quality

Customer Service

Rory was great. He kept me updated throughout the process.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very happy with the work, the speed with which you performed it, and the friendly and responsive team that I interacted with.

Likely to Recommend

Repair Quality

People were great and kept me updated on the status of my repair. I got my car back sooner than expected.

Customer Service

My Experience

Staff was friendly and courteous. The job was completed ahead of schedule. There is a minor chip in the paint job but I was assured that they would call and schedule that to be fixed promptly.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The team at Caliber is professional, coordinating w the ins companies and the rental car company. They kept me apprised of work on my car as it progressed and even finished 1 day earlier than projected!

Likely to Recommend

Repair Quality

Everything was excellent from beginning to end. Thank you so much!

Customer Service

Returned Clean

My Experience

Caliber collision was extremely professional from start to finish. Rory kept me apprised of my car’s status on a twice weekly basis. Haley was always very helpful as well.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Great service all around!

Repair Quality

Your staff was helpful, kind and considerate!

Customer Service

Great customer service!

Returned Clean

Likely to Recommend

Repair Quality

Caliber did a great job on my Hoda CRV was that was in a recent fender bender. They were able to complete the job in time for me to depart on my scheduled vacation. One couldn’t tell where the damage was and blended seamlessly into the rest of the car.

Customer Service

They were able to schedule a quick turnaround so I could drive the car on an upcoming trip.

Returned Clean

My Experience

Thank you so much for repairing my car so beautifully. The exceptional customer service especially by , Rory, who kept in touch regularly to give me updates, made this experience much better

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Timelines were inaccurate, staff had poor communication with insurance company and me

Likely to Recommend

Only if they’re desperate and have weeks to wait

Repair Quality

My car looks good

Customer Service

They would have honestly received a 1 but the secretary was nice

Returned Clean

Likely to Recommend

I would definitely recommend caliber for any collision repairs.

Repair Quality

Repair looks great. Wouldn’t know that anything happened, even if you knew it happened.

Customer Service

Process was very easy to get vehicle assessed, schedule drop-off, arrange rental. I received frequent updates on the progress and expected dates of completion. The work was done very professionally and the car is back better than before.

My Experience

Easy process. Helpful and friendly staff. Communication was excellent. Repairs were excellent.

My Experience

Rory was proactive keeping us updated and quickly responsive to inquiries. And the workmanship is high quality.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent professional and friendly service. Thank you.

My Experience

Likely to Recommend

Repair Quality

Customer Service

I enjoyed how nice and professional they were!