Caliber - Wayne
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
Thank you
Repair Quality - 5.0/5.0 -
Thank you
Customer Service - 5.0/5.0 -
Thank you
My Experience - 5.0/5.0 -
The staff at Caliber were very helpful, taking the time to explain the process. They also provided regular updates as promised. They did an amazing repair job and returned my car to me clean. I truly felt like my car was in good hands and I would highly recommend Caliber to anyone in need of auto repair.
My Experience - 0.0/5.0 -
3 weeks took 8 weeks Car was received at pick up in poor condition. Dirty, paint smudges on window, repairs not done, some kind of sticky stuff all over, glass pieces still on the inside. After taking it home- we are now noticing more problems- camera still not working, windshield wipers not replaced, front defogger not working properly.
Likely to Recommend - 0.5/5.0 -
I would never ever recommend any location of Caliber Collision.
Repair Quality - 2.0/5.0 -
Repairs were not completed properly.
Customer Service - 0.5/5.0 -
Calls to Wayne office- no one answers- voice mail box has been full since July. Too much change of supervision.
Returned Clean
My Experience - 5.0/5.0 -
The team at Caliber Collision in Wayne PA were very responsive and delivered my car in great shape a few days before I expected it. I give them an A+
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome job!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks brand new in the area where the accident occurred, and I was also very impressed with the overall cleaning that was done on inside and out!
Customer Service - 5.0/5.0 -
Brad was great help from beginning to end, and the few service men I spoke to in between were all also very nice, patient, and helpful.
My Experience - 5.0/5.0 -
I was very pleased to get my A4 back sooner than estimated. My car was washed and my repairs done perfectly. Would recommend Caliber in Wayne very highly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fixed everything that was damaged because of the accident. Finished before the estimated time. Inside vacuumed as well as the outside was perfect. Paint job good too. Kept appraised of progress.
Likely to Recommend - 5.0/5.0 -
Great company
Repair Quality - 5.0/5.0 -
Job done well on ahead of estimated time. Even vacuumed the inside. Very professional team.
Customer Service - 5.0/5.0 -
Excellant
My Experience - 5.0/5.0 -
Excellent service and my car looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great and quick service. Reported a minor issue and was in and out in no time at all.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Adrian was awesome. Great communication and service. The work was high-quality. Very satisfied. Thank you.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Once again outstanding work, knowledgeable and friendly service.
My Experience - 0.0/5.0 -
1)Was not told that they took it to another shop without notifying me as I was told they would, 2) they tried to give me my truck back with new damage that was not there when I brought it in. It took them 5.5 weeks to do a minor work I will never recrommend your company to anyone
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
First thing they transfered my truck to a different shop without notifying me like I was told. I questioned them a d response was sorry, I forgot to call you. Tried to give me my truck back with new damage done at the shop,Tried to tell me that it was there before, the area I'm talking about was on truck cap which was not in the main damage that was to be repaired damage was on both sides of the cap. Then they took 2 weeks to find another problem that they created while repairing it. Very disappointed with your company.i will never recrommend your shop to anyone ant tell everyone not to take their vehicle there.
Customer Service - 0.5/5.0 -
Very unhappy
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
I am rally not pleased with the repair of the passenger side door. The repairs along the crease look incredibly waves to me. I have been away this week so have not had a change to call the shop
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Brad and his crew where knowledgeable, respectful and accommodating. Easy to work with. Explained everything to my satisfaction. I would highly recommend this place for car repairs
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Went to wash the car and the top isn't ready it doesn't look shiny.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
If it was a basic car (not a Porsche) I would.
Repair Quality - 1.5/5.0 -
Car is still not repaired.
Customer Service - 4.0/5.0 -
The team has been pleasant and responsive. However, ac4 day job is now approaching 8 weeks. The paint and body work were fine, but the repair required the removal of the dash. The team was obviously not qualified to do that work. The car is now at my mechanic to resolve remaining issues.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
I was not happy with the communication, I was told I would get text messages on the progress of my car. I never did, I had to call them repeatedly for an update. I was also told that my windshield was getting replaced, there was a chip in the windshield upon receipt of the car. The car was towed from the Sanatoga garage to their garage in Wayne as the Wayne garage could fix the car sooner. I was told they could have the car finished on a Friday , I never heard from them and called and they said the windshield was getting replaced and they needed someone to calibrate it. So they said Monday they would get that done and tow my car back to the Sanatoga garage for pick up. Monday at 11 I called and said when is the car being towed back and they said they were still waiting for the windshield to be calibrated. I called back Monday afternoon and they said they wouldn’t be able to have a tow back until after they closed. So I made a complaint to the Manager and paid my deductible by phone and they towed the car to my home. Upon receipt of my car Monday early evening, I noticed the windshield was never replaced. I am not sure why they said in addition to the other work done on my car why they would say the windshield is also getting replaced when it was not. Communication awful but the work performed was exceptional.