Caliber - Webster
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber did a nice repair job, which is the most important aspect. They cleaned up the driver seat area well. I wish they cleaned the back area, just as well. Much of the repair was in the back, so better cleanup was necessary there.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you to Vanessa and Josh for the great service. Excellent work on my 2009 Mustang GT
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work. Superb attention to detail. Timely updates. Team lead Josh was awesome.
Customer Service - 5.0/5.0 -
Everyone was very professional. Team lead Josh was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Truck looks great! Thanks for getting it done on time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication and on time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fast & easy experience, all were very professional to deal with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service. Great job by Caliber Collision. Second family car fixed by them. Another satisfied customer. Again !! Thank you for rescuing my family again . JOSH LONG was fantastic. Kept me updated throughout the process. Awesome asset to the company. He is a Future CEO !! Thank you again. Keep up the good work 💪 💯 💯 🎇
My Experience - 5.0/5.0 -
The work done was beautiful! The staff is so responsive and professional. I knew I was in good hands!! Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The quality of the work is excellent and the service was fantastic.
Customer Service - 5.0/5.0 -
Everyone was so professional and helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Did a great job
My Experience - 5.0/5.0 -
The staff was very informative and friendly. The whole transaction went smoothly.
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Very professional, friendly. Josh and the team made me feel welcomed. The updates on the work being done were much appreciated. It removes the uncertainty of when the job will be finished.
My Experience - 5.0/5.0 -
Good communication, finished when stated. Easy process from drop off to pick up.
Likely to Recommend - 5.0/5.0 -
Don’t ever want to know a collision shop, but now I do know one and would recommend
Repair Quality - 5.0/5.0 -
On time, clean facility, kept me updated, car looked great when finished !
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Vanessa and Josh were very professional and knowledgeable about what needed to be done. My car looked better than brand new, the workmanship was impeccable. I appreciate the communication updates about the service. Highly efficient and amazing service.
Likely to Recommend - 5.0/5.0 -
Absolutely I would recommend Caliber on Empire, because they are professional and do phenomenal work! I already did recommend them!
Repair Quality - 5.0/5.0 -
Quality of the work is top notch. My car looks brand new!
Customer Service - 5.0/5.0 -
Customer service was the best! I was informed completely about the progress.
Returned Clean
My Experience - 5.0/5.0 -
Everything was great! Service, communication, job and Josh was awesome!! Highly recommend!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Josh was very communicative through out the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Josh was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They kept me up to speed on every little detail about what was happening with my car and made me feel so much better about the process. My car looks beautiful! Thank you for being the best Josh!
Likely to Recommend - 5.0/5.0 -
Josh was fantastic, I never want anyone else to handle my car again if I need collison repair in the future
Repair Quality - 5.0/5.0 -
When he asked me how my door looked while checking out the repair, "it's like it never happened" was all I could respond with
Customer Service - 5.0/5.0 -
Josh was absolutely amazing! He made sure I was kept well informed and made everything go smoothly. Honestly, give this man a raise, some of the best customer service I've ever had