Caliber - Webster

My Experience - 5.0/5.0 -

Very professional, friendly. Josh and the team made me feel welcomed. The updates on the work being done were much appreciated. It removes the uncertainty of when the job will be finished.

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Good communication, finished when stated. Easy process from drop off to pick up.

Likely to Recommend - 5.0/5.0 -

Don’t ever want to know a collision shop, but now I do know one and would recommend

Repair Quality - 5.0/5.0 -

On time, clean facility, kept me updated, car looked great when finished !

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Vanessa and Josh were very professional and knowledgeable about what needed to be done. My car looked better than brand new, the workmanship was impeccable. I appreciate the communication updates about the service. Highly efficient and amazing service.

Likely to Recommend - 5.0/5.0 -

Absolutely I would recommend Caliber on Empire, because they are professional and do phenomenal work! I already did recommend them!

Repair Quality - 5.0/5.0 -

Quality of the work is top notch. My car looks brand new!

Customer Service - 5.0/5.0 -

Customer service was the best! I was informed completely about the progress.

Returned Clean

My Experience - 5.0/5.0 -

Everything was great! Service, communication, job and Josh was awesome!! Highly recommend!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Josh was very communicative through out the process

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Josh was great

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

They kept me up to speed on every little detail about what was happening with my car and made me feel so much better about the process. My car looks beautiful! Thank you for being the best Josh!

Likely to Recommend - 5.0/5.0 -

Josh was fantastic, I never want anyone else to handle my car again if I need collison repair in the future

Repair Quality - 5.0/5.0 -

When he asked me how my door looked while checking out the repair, "it's like it never happened" was all I could respond with

Customer Service - 5.0/5.0 -

Josh was absolutely amazing! He made sure I was kept well informed and made everything go smoothly. Honestly, give this man a raise, some of the best customer service I've ever had

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Josh was very professional and helpful throughout the process.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I appreciated the help I got paying for my rental for a couple extra days while they had to wait to do anything with the car.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Great customer service,the work was done right the first time.

Repair Quality - 5.0/5.0 -

I was kept apprised of the progress of my repair.

Customer Service - 4.5/5.0 -

I only had one telephone conversation with customer service, it went well.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Completely satisfied with every step of the process and the quality of the work! I was kept informed of the progress and the work was completed a day earlier than initially promised.

Likely to Recommend - 5.0/5.0 -

Already have!

Repair Quality - 5.0/5.0 -

Totally satisfied with the entire process from start to finish including the quality of the work.

Customer Service - 5.0/5.0 -

Kept up to date on progress

My Experience - 5.0/5.0 -

Everyone I encountered was friendly and made a difficult experience more bearable. I hope I don’t have to, but I would use Caliber again.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent service and communication!

Customer Service - 5.0/5.0 -

Everyone I interacted with was friendly and very accommodating.

Returned Clean

Likely to Recommend - 5.0/5.0 -

I would definitely recommend this repair shop to freind s & family. In fact- I already have!

Repair Quality - 5.0/5.0 -

I was very satisfied & pleased. They did a great job and it got it back much quicker than I expected!!. I am 100% satisfied.

Customer Service - 5.0/5.0 -

Every one went out of their way to accommodate me. They were all extremely polite and helpful in every way.

My Experience - 5.0/5.0 -

I really appreciated the twice a week updates.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did an amazing job on my Edge! Thank you to everyone there!

Customer Service - 5.0/5.0 -

Excellent!!

Returned Clean

My Experience - 5.0/5.0 -

From start to finish Josh communicated status updates, rental info and ensured the repair was perfect. The service, attention, welcoming atmosphere was wonderful. The team made dealing with a repair a pleasant experience. Thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0