Caliber - Webster

4.7 (2,079reviews)
94%
2141 Empire Blvd,  Webster,  NY  14580

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,079)

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My Experience

Completely satisfied with every step of the process and the quality of the work! I was kept informed of the progress and the work was completed a day earlier than initially promised.

Likely to Recommend

Already have!

Repair Quality

Totally satisfied with the entire process from start to finish including the quality of the work.

Customer Service

Kept up to date on progress

My Experience

Everyone I encountered was friendly and made a difficult experience more bearable. I hope I don’t have to, but I would use Caliber again.

Likely to Recommend

Repair Quality

Excellent service and communication!

Customer Service

Everyone I interacted with was friendly and very accommodating.

Returned Clean

Likely to Recommend

I would definitely recommend this repair shop to freind s & family. In fact- I already have!

Repair Quality

I was very satisfied & pleased. They did a great job and it got it back much quicker than I expected!!. I am 100% satisfied.

Customer Service

Every one went out of their way to accommodate me. They were all extremely polite and helpful in every way.

My Experience

I really appreciated the twice a week updates.

Likely to Recommend

Repair Quality

They did an amazing job on my Edge! Thank you to everyone there!

Customer Service

Excellent!!

Returned Clean

My Experience

From start to finish Josh communicated status updates, rental info and ensured the repair was perfect. The service, attention, welcoming atmosphere was wonderful. The team made dealing with a repair a pleasant experience. Thank you

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Very Friendly, Brandon was great!

My Experience

The customer service was superior ! Everyone was extremely professional throughout the entire process. They kept me informed on the work being done and were timely with the repairs. The work was excellent! I could not be happier with my experience.

Likely to Recommend

Repair Quality

Everyone did an outstanding job ! Informative, timely and extremely professional. Could not be happier with the service I received!

Customer Service

My Experience

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My Experience

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Repair Quality

We had asked to have the large scratch painted on the back..same side as all the damage while the car was in the shop. But it wasn't done. Disappointed. Other than that the job looks great

Customer Service

Again we were told that scratch would be taken care of. Only reason not a 10.

Returned Clean

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Returned Clean

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My Experience

Excellent communication was kept up to date on progress. Team was friendly. When looking over repairs car looks great. Overall great experience.

Likely to Recommend

Repair Quality

Overall very satisfied. Great communication on process. I would highly recommend to others.

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