Caliber - Webster

4.7 (2,056reviews)
94%
2141 Empire Blvd,  Webster,  NY  14580

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,056)

Likely to Recommend

First 2 times they were good not sure what has changed at this location.

Repair Quality

Only had to replace headlight assembly no body work needed to be done.

Customer Service

Took over a month to let me know parts were available, only found out because I called them to see what was happening. Manager was doing payroll so she didn't have time to answer my questions and said she would call back. She didn't call so I had to go there in person to get the repair scheduled. She called at 6:30 at night after I had everything set up to see if I wanted an appointment, no clue as to what is going on in the building.

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Excellent service, work, and communication - thank you.

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Great customer service.

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I have already recommended someone to use Caliber Collision for their services!

Repair Quality

10/10 for Caliber Collision service. After my car was hit, I was worried the repair process would be a headache, but they took care of everything—especially coordinating with the insurance and rental company. They kept me informed with regular updates, finished the repairs on time, and my car looks brand new. Friendly staff, smooth process, and zero stress. I’d absolutely use them again.

Customer Service

Caliber Collision went above and beyond. Their staff was professional, communicative, and genuinely helpful. The quality of work was excellent. Highly recommend their team!

Returned Clean

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I have already recommended to a friend.

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Excellent work and the staff were very friendly and accommodating.

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Very polite and accommodating.

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Waited long time for repair.

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Never terrible place

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Was great except I would have liked better communication Thanks

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Car looks brand new. Vanessa, the manager was awesome!

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Excellent craftsmanship, promised delivery date, and communication

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They couldn’t have been nicer