Caliber - Webster

4.7 (2,068reviews)
94%
2141 Empire Blvd,  Webster,  NY  14580

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,068)

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Repair Quality

Everyone was very knowledgeable and genuinely cared about my experience.

Customer Service

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They take time on your vehicle and make sure everything’s good

Repair Quality

I’m satisfied w my car, I wanna thank nick for always sending updates and working hard on the car along with the other mechanics

Customer Service

I got about 2 calls a week w updates so I’m glad

Returned Clean

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Let's start first by saying the exterior work is very good.Mechanically not so much. The day after the vehicle wouldn't start had to get a battery which should of been put it.Second there is all kinds of noise coming from the front end work that has been done.Third my check engine light came on the second day I was driving it very frustrating. I need this vehicle for work at at a loss over this.

Customer Service

Customer service women and gentlemen very curious and professional.

My Experience

Quick friendly service. Very timely. Job well done.

Likely to Recommend

Repair Quality

The workmanship was excellent. I can't even tell it was damaged.

Customer Service

They kept me informed every couple of days. I didn't have to call them and ask for updates.

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They were very friendly, fast, easy to work with.

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Of course. Top notch work

Repair Quality

Looks like new again

Customer Service

Office staff is friendly and knowledgeable and very thorough

Returned Clean

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Repair Quality

Very pleased with the work done but the orange peel from the Painting. I will be bringing my truck back to have that taken care of.

Customer Service

Staff was great in every way.

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Returned Clean

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Returned Clean

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Excellent customer service and spectacular job done on my car.

Customer Service

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Repair Quality

They were not able to do repairs but were great to deal with

Customer Service

Likely to Recommend

Repair Quality

Everything looks great, was actually cleaner than when I brought it in. Service was fantastic....Kevin gave updates frequently. My only complaint is timing....took 3+ weeks to complete

Customer Service

Kevin was super, numerous updates on status

Returned Clean