Caliber - Weslaco

4.9 (548reviews)
98%
1305 E IH 2,  Weslaco,  TX  78596

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (548)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as restoring vehicles to like-new condition. The team received high marks for professionalism, friendliness, and attentiveness throughout the repair process. Communication was a standout strength, with customers appreciating regular text and phone updates that kept them informed every step of the way. Timeliness was another highlight, as many customers noted their vehicles were completed ahead of the estimated date. A few customers noted areas for improvement, including inconsistent communication in some cases, delays due to parts availability, and isolated concerns about incomplete repairs or missed components upon vehicle return.
Select to learn more
"... was properly repaired and looking great again. The professionalism and quality of service I received throughout the process made a stressful situation much easier ..." Read more
"My vehicle was left like nothing ever happened. Great job!"
"... satisfied with how they took care of my vehicle and the pride they took with fixing my car." Read more
"... service. My vehicle was pristine before the accident and Caliber Collision restored it to perfection. The office staff was so friendly and professional. ..." Read more
"... communication regarding updates to our vehicle progress. My vehicle was completed earlier than anticipated. I am extremely pleased with the service." Read more
"Absolutely got daily Updates Done sooner than when told be ready"
"The repair was finished earlier than expected."
"A week early which made me very happy!"
"Wrong parts caused a delay in vehicle being ready when promised"
"... all the updates during the repair process. I was kept informed of everything that was happening with my vehicle. Thank you for providing me with a very positive ..." Read more
"... explained to me and and an estimated date of completion. I received texts with updates on the progress on my vehicle." Read more
"The communication and workmanship is second to none. Completely satisfied with the wholesale process."
"They were very very professional, and their communication gave us peace knowing the progress of the repair."
"It was not consistent. I had to call a couple of times."

My Experience

great work - great customer service and communication

Likely to Recommend

Repair Quality

Y'all did a great job.

Customer Service

My Experience

They were always keeping me updated

Likely to Recommend

Repair Quality

Very happy client

Customer Service

Returned Clean

My Experience

The body work was a 10. Your people are all a 10.They left off a piece of trim, only one of my 3 work lights on the headache rack is working now. And they replaced two of my stainless tile down points with body bolts. But I can fix all that! I think everyone at the Weslaco store are great employees and can say nothing but good! Pass only that along and praise them. Alan Obst.

My Experience

explained everything and repair was quick

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very satisfied, Very professional and polite employee's, I will definitely recommend them to friends and family. Thank you very much.

My Experience

Roy kept me up to date with the whole process of repairing my vehicle. Truly appreciate that.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Paint job done is excellent. Staff was Very professional. They kept me informed throughout the process. I would definitely recommend 100%.

Customer Service

Great job

Returned Clean

My Experience

Robert was professional and answered all my questions. He also kept me updated on the work being done to my vehicle.

Likely to Recommend

Repair Quality

Customer Service

Robert and the front desk are always very kind and professional!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The Representative, Roy Perez was very helpful, attentive, and did an awesome job with my vehicle. I am very happy and pleased with the service that was provided which was with fixing the damage on my door caused by an accident i was involved in. Thank you for your excellent service.

Likely to Recommend

Repair Quality

Roy the Representative was very helpful and he made sure he took care of fixing the damage of my vehicle, since I was in an accident. Roy is very professional and knowledgeable and very helpful and kind when taking care of the repairs. I will definitely come back and recommend this place, Calliber in Weslaco. Thank you for the excellent service you all provided.

Customer Service

Roy and all the staff was very helpful and professional. Thank you 😊

My Experience

I would like to express my sincere gratitude to everyone at Caliber Collision for the excellent work you did repairing my vehicle. I truly appreciate the time, care, and attention to detail your team put into making sure my car was properly repaired and looking great again. The professionalism and quality of service I received throughout the process made a stressful situation much easier to manage. Thank you for your hard work, dedication, and commitment to providing excellent customer service. I am very grateful for everything your team did and will gladly recommend Caliber Collision to others.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was very happy with the experience that I had with Roy at caliber collision. He explained everything thoroughly. He kept me up-to-date on everything. I will definitely use them again if I have to.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Roy was excellent from start to finish. Kept me updated every step of the way and got my truck in and out of the collision center as fast as possible. I recommend Roy at the Weslaco location for all your repair needs!

Likely to Recommend

Repair Quality

Customer Service

My Experience

The work done was quicker than I expected. The team was great and very courteous. Will always come back

My Experience

I am truly surprised that my Honda Passport was fixed right away. Caliber Collision did excellent work on it. I am a satisfied customer. Thank you!

Likely to Recommend

Repair Quality

Very professional and friendly

Customer Service

Returned Clean