Caliber - West Chester University
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent experience from start to finish. The team did a phenomenal job repairing our 2025 Ford Explorer, everything looks flawless and drives like new. Communication was clear throughout the process, timelines were accurate, and they made what could’ve been a stressful situation incredibly smooth. Highly recommend to anyone needing quality, professional work.
Likely to Recommend - 5.0/5.0 -
I already tell everyone I know and will continue to do so!
Repair Quality - 5.0/5.0 -
Great end result from a rear end collision
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
The damage, although hard to detect originally appears to be repaired expertly. The car was returned with a significant level of detailing. Thank you.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
If recommend my family to the shop for sure. The customer service I am receiving after picking up my vehicle for an issue makes me kinda look past the issue.
Repair Quality - 4.0/5.0 -
I've had to take my vehicle back for them to reassess the repairs and fix something. The overall quality is better than it was previously. The time took a lot longer than expected. The overall quality I believe is great though and the service after picking up my car is amazing.
Customer Service - 5.0/5.0 -
Repair time took longer than expected but overall the service I received and continue to receive is excellent
Returned Clean
My Experience - 5.0/5.0 -
Repair was done perfectly and in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Always an awesome experience dealing with lance at caliber... always top notch service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0 -
They are still working on it. I have not gotten it back yet
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Evenything looked great...very professinal service...would recommend to others!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work completed exhibits a high quality of restoration knowledge, and pride. This was one of several repairs where Caliber completed restoration work for me. 5 stars goes to Lance Silver, and the Shop.
My Experience - 5.0/5.0 -
Lance and Caliber have done work for me several times and have always done an excellent job at a fair price. I highly recommend them.
My Experience - 5.0/5.0 -
Great catching up with Lance. Highest quality work in West Chester area
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Cannot tell there was body work done; kept updated as work progressed; car delivered as promised;They even cleaned the INSIDE of my car! Great job. Thank you!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work - like new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work - easy coordination with rental company.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This was a seamless experience for my family. My daughter was in an accident away at school. They made it easy to get it taken care of when we were not there. Communication was amazing.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Caliber does awesome work.
Repair Quality - 5.0/5.0 -
Car looks great. Caliber did an awesome job.
Customer Service - 5.0/5.0 -
Great communication.
Returned Clean
My Experience - 5.0/5.0 -
Caliber did an excellent job repairing my car and the team was very helpful.