Caliber - West Plano
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent service and delivered on time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Joshua was very responsive and got my car to me 2 days before its scheduled finish time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and speed. Joshua was fantastic!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very impressed with the speed and detail of the job. Very happy customer
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a great experience. Josh helped me the whole way and had clear communication with me which I appreciated. Overall good experience.
Customer Service - 5.0/5.0 -
It was amazing and it was with Josh.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and communication
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My overall experience was amazing. Josh kept me updated throughout the whole process and was able to answer my questions as they came up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Muy satisfecha por el resultado de la reparación
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Only place I know and wouldn’t change that
Repair Quality - 5.0/5.0 -
Very nice people during a very stressful time
Customer Service - 5.0/5.0 -
The same. Great people.
Returned Clean
My Experience - 5.0/5.0 -
Grace was patient and alway giving me the insights of the repair process . They did a very go pod job repairing with my car. I would recommend them. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent repair shop. Did a great job on my car. The car looks brand new. I would recommend this shop. Thank you.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Natalie, the receptionist, was always very friendly and always knew my name, even pronouncing it correctly. Grace, my adjuster, was also very pleasant, professional and knowledgeable about what needed to be fixed. This is my second time there, and definitely, if the need arises, come back a 3rd time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good
Customer Service - 5.0/5.0 -
Natalie and Grace were wonderful to works with. The quality of the work was what I expected, very good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Josh did such a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Would def recommend this place.
Repair Quality - 5.0/5.0 -
While we were sad parting ways with our beautiful rental car, a 2024 all black 4WD jeep grand Cherokee fully loaded, we were pleasantly surprised with how clean the car was on the inside and out. Now this was before the inspection of the repair. I was so taken aback I forgot I needed to look at the repair. That’s when Grace and Paul brought me back to Earth. We all got a good chuckle out of that. The repair was also fantastic. It looked brand new. Now to driving away, I can’t remember the last time the Honda CR-V rode so smooth. Turns were easier and quieter than I remember, even the inside of the cabin felt quieter. Everything was absolutely perfect. Not sure who worked on the vehicle but they also deserve some praise because they did a fantastic job. Paul was super professional and helpful. So was Grace and Natalie. I also love the touch of candy in the lobby. My kids and niece looked forward to it during pick up as they remembered it when we dropped off the vehicle for the repair. Thanks Caliber collision for taking care of our needs and having such an awesome team. Kudos to whoever hired these folks! They did a good job vetting professional and kind folks. That’s very rare these days!
Customer Service - 5.0/5.0 -
Everyone was so kind and patient. Especially considering I ask a lot of questions.