Caliber - West Sacramento
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Darcy was awesome!! 10/10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Darcy and the team were great! Got my car fixed promptly with great communication
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely will recommend
Repair Quality - 5.0/5.0 -
Quick, accurate and complete repair on my Outback. Very happy.
Customer Service - 5.0/5.0 -
Nice folks
Returned Clean
My Experience - 5.0/5.0 -
I thank you all for your expertise. The repair was done much sooner than expected and very professional with every detail addressed, down to the broken glass... Thank you all again... Laura, Doris and Darcy... And the technicians...
My Experience - 5.0/5.0 -
Thank you.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was a very straight forward process and stress free. Darcy L. took very well care of me, and kept me updated throughout the whole process. I would 10/10 come back, and will for sure recommend them to all my friends/ family. Thank you to the team at the caliber in West Sacramento.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great and fast.
Customer Service - 5.0/5.0 -
Darcy was amazing
Returned Clean
My Experience - 5.0/5.0 -
I was expecting a completed job in 7 to 10 days and you all exceeded my expectations above and beyond, completing our service in a few days...The professionalism is seen in the exceptional level of service and information updates of my advisor Darcy... Thank you all for a job well done...
Likely to Recommend - 5.0/5.0 -
I would highly recommend Caliber and I'm a repeat customer myself...
Repair Quality - 5.0/5.0 -
I was well pleased in every aspect from initial consultation with Dori and my service advisor Darcy, the work was completed sooner than I expected and very professionally done...thank you all...Especially the technicians that did the work...
Customer Service - 5.0/5.0 -
It was a wonderful experience all the way through the process...
Returned Clean
My Experience - 5.0/5.0 -
All was good and was very supportive
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber Collision West Sacramento Location is the best 👌🏾 Customer service was professional caring and friendly. My repairs was completed in a timely manner and the work looks good. There was just a minor oversight with communication the customer service center called me not knowing my car was already dropped off, also I wasn't updated with the car repair status. For example was the work started, is there a delay? Other than that everything was great and based off my experience I would highly recommend Caliber Collision West Sacramento Location.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repairs were explained to me thoroughly.. and the link provided was helpful in seeing the repair progress. Advisor kept me appraised of status. And at pickup, I was comfortable in asking questions to which they were addressed promptly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Customer service was excellent. I appreciated receiving periodic updates regarding status of my repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I think they do excellent work. I will always refer others to you. Everything was totally A+++++
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Best ever. I enjoyed every second I spent there
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were helpful and kept me informed of every step or change that was needed. They even offered to pick up and return my vehicle. The best part is that my car looks super! Great experience! Great job!