Caliber - West Sacramento
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I was expecting a completed job in 7 to 10 days and you all exceeded my expectations above and beyond, completing our service in a few days...The professionalism is seen in the exceptional level of service and information updates of my advisor Darcy... Thank you all for a job well done...
Likely to Recommend - 5.0/5.0 -
I would highly recommend Caliber and I'm a repeat customer myself...
Repair Quality - 5.0/5.0 -
I was well pleased in every aspect from initial consultation with Dori and my service advisor Darcy, the work was completed sooner than I expected and very professionally done...thank you all...Especially the technicians that did the work...
Customer Service - 5.0/5.0 -
It was a wonderful experience all the way through the process...
Returned Clean
My Experience - 5.0/5.0 -
All was good and was very supportive
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber Collision West Sacramento Location is the best 👌🏾 Customer service was professional caring and friendly. My repairs was completed in a timely manner and the work looks good. There was just a minor oversight with communication the customer service center called me not knowing my car was already dropped off, also I wasn't updated with the car repair status. For example was the work started, is there a delay? Other than that everything was great and based off my experience I would highly recommend Caliber Collision West Sacramento Location.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repairs were explained to me thoroughly.. and the link provided was helpful in seeing the repair progress. Advisor kept me appraised of status. And at pickup, I was comfortable in asking questions to which they were addressed promptly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Customer service was excellent. I appreciated receiving periodic updates regarding status of my repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I think they do excellent work. I will always refer others to you. Everything was totally A+++++
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Best ever. I enjoyed every second I spent there
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were helpful and kept me informed of every step or change that was needed. They even offered to pick up and return my vehicle. The best part is that my car looks super! Great experience! Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Maleek and other staff did an excellent job throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Heather and her team are amazing! Cannot give them enough praise and compliments for their extraordinary customer service.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Brought my wife’s Honda 6 years ago and was fully satisfied
Repair Quality - 5.0/5.0 -
Car looks great and Melick went out of his way to keep me happy.
Customer Service - 5.0/5.0 -
Melick couldn’t have done more to satisfy me fully
My Experience - 5.0/5.0 -
Quick job and noticed they vacuumed my car too. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repairs were timely and to my satisfaction, and your customer service was top-notch!