Caliber - West Sacramento
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Service was very good. The only problem I had was the parking lot/ driving area is very small/tight
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Support staff great. Whoever did the repairs left all items from the trunk inside the car. It was somewhat of a mess.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very happy - good, polite, fast service would use again and recommend to friends/family
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience and my car looks great. I would recommend them 100%.
Customer Service - 5.0/5.0 -
Excellent service. My car looks wonderful. They did a great job. Satisfaction guaranteed 100%.
My Experience - 5.0/5.0 -
Maleek and staff were friendly and knowledgeable helpful at every opportunity I would recommend to family and friends.
My Experience - 5.0/5.0 -
They were amazing at communicating the status of my car especially being the first time having to repair my car. Quick and easy. The staff was so respectful and very sweet and helpful. Would definitely recommend coming here
My Experience - 5.0/5.0 -
Everything was great working with them
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Darcy was amazing and took great care of me while my car was being repaired. VERY FAST!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Darcy was great!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service. Unfortunately this is the second time I’ve had this type of accident with this car. The first time Crash Collision did the repair. The difference between Caliber and Crash is night and day. You folks were very thorough, you also kept me informed throughout the whole process. Friendly people and quality workmanship. I’ll be referring you whenever I’m asked
Likely to Recommend - 5.0/5.0 -
I’ll definitely refer you
Repair Quality - 5.0/5.0 -
Really liked working with you folks. Three days in and the car runs fine. Thanks again for the courteous, professional service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate how my claim was handled in a timely manner from the beginning, Smooth process and quality work. Can't tell the dent was ever there. I'm happy with my Jeep.
Likely to Recommend - 5.0/5.0 -
I will absolutely recommend caliber collision
Repair Quality - 5.0/5.0 -
Can't even tell it ever had a dent, inside of car was totally clean. Customer service was also fantastic
Customer Service - 5.0/5.0 -
They truly made a headache go awaywith how week they handled both me and my automobile. Answered all my questions quickly and easily and were able to give a quote and rage my car in and deal whey the insurance making this stressful situation so easy for me.
Returned Clean
Likely to Recommend - 1.0/5.0 -
probably not
Repair Quality - 0.5/5.0 -
This took way longer than quoted, I told the advisor on specifics was totally ignored even after providing the exact link to buy a specific part. Once "his" part was installed, he realized it didn't match so he ordered from the link I originally sent him.
Customer Service - 1.5/5.0 -
Communication was decent, but what's the point of talking and sending emails and links if they don't take a look?