Caliber - West Sacramento
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Staff went above and beyond!
Likely to Recommend - 0.5/5.0 -
I'd love to talk with you about this.
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend this shop to friends and family. The quality of the work, clear communication, and outstanding customer service—especially from Heather and Max—made this a truly positive experience from start to finish.
Repair Quality - 5.0/5.0 -
The repair quality was excellent and met all of my expectations.
Customer Service - 5.0/5.0 -
Heather, the GM, was professional and attentive throughout the process, and Max went above and beyond by consistently coordinating vehicle pick‑ups and drop‑offs from my workplace, making the entire experience seamless and stress‑free.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful work!
Customer Service - 5.0/5.0 -
Clear and informative
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Customer service was Outstanding! Maleek, Darci, and the other Team Members were a pleasure to work with! And, the thank you note was a pleasant surprise. Keep up the Awesome work Team!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a great experience from the moment I called the shop.
Customer Service - 5.0/5.0 -
The employees were great from the moment I pulled in. I was greeted and assisted I one of the crew from the shop who answered a few questions for me. I was unable to determine transportation once I drop my car off and was assisted with a ride over to enterprise.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Outstanding service, everyone who helped me provided excellent customer service. I did not expect that I could get my car delivered to me.
My Experience - 5.0/5.0 -
The experience was great from start to finish. Darcy was SO professional, friendly and helpful during the estimate process. When we dropped off our vehicle it was quick and easy and we were even offered to have our car delivered to us the next day. The drop off and payment process was just as friendly and easy. We are very satisfied with the entire experience.
My Experience - 5.0/5.0 -
Staff were very friendly. Car looks like new again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It looks like new when I picked it up. I hope the driving is the same as before I chose you.
My Experience - 5.0/5.0 -
10/10 for the estimate lady. She kept me updated the entire way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellence communication and friendly staff that always kept me updated on the progress of my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have had vehicle repair done by Caliber Collision in the past and they are always Top Notch!