Caliber - West Salem

4.5 (2,872reviews)
88%
327 S. College Ave,  Salem,  VA  24153

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,872)

My Experience

Everyone was friendly and informative. Nick reached out to me multiple times throughout the process to keep me informed of the progress. Overall, I am highly satisfied with the customer service and workmanship at Caliber Collision

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Repair Quality

Customer Service

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Repair Quality

Excellent work, the nice people I have ever dealt with.

Customer Service

The nicest people

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

My Experience

My Experience

I was in Texas when everything was handled very satisfactorily and professionally . I will supplement my comments in March when I return to Salem .

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Repair Quality

Customer Service

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Repair Quality

Yall were great

Customer Service

Returned Clean

My Experience

The team did an amazing job on the repairs to my Jeep. I appreciate the care and communication throughout the repair process. Great Job by all involved…

Likely to Recommend

Caliber did an awesome job!!!

Repair Quality

Very happy with my repair job. The repair team did a great job!!! You can’t even tell the jeep had any damage.

Customer Service

Staff was great, answered my questions and advised on everything that was gonna be done to repair the damages…

Returned Clean

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Repair Quality

Customer Service

My Experience

Wonderful iob!

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Excellent

Repair Quality

Beautiful work!

Customer Service

Great communication!

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Customer Service

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Repair Quality

So far, everything seema to be eorking well.

Customer Service

Returned Clean

My Experience

My Experience

Professional, clean, and great communication! I am very impressed, and know exactly where I will be giving all my future auto body business.

My Experience

Thank you all so much for taking such great care of my car and for keeping me informed every step of the way. You were all so kind, professional, and easy to talk to, and you made the entire process completely stress-free. My car looks awesome, and I truly appreciate the pride and care you put into your work. You’re an amazing team - thank you again for everything!

Likely to Recommend

Repair Quality

The work on the car is great. It took longer than anticipated and even the day it was finished I needed to call to confirm that it would be finished in time

Customer Service

The work on the car is great. It took longer than anticipated and even the day it was finished I needed to call to confirm that it would be finished in time

My Experience

Thorough and done ahead of schedule. Great work!

My Experience

Hi the work was 100% thank you. I am very satisfied with the complete process and the staff are A1. Would recommend to all for body work.