Caliber - West Salem
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 4.5/5.0 -
Betsy (2010 Ford) looks great. Only downside was the time for repairs.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Good work
Likely to Recommend - 5.0/5.0 -
Good work
Repair Quality - 5.0/5.0 -
Good work
Customer Service - 5.0/5.0 -
Good
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They made everything straightforward, simple and made sure I understood everything and that they understood what I was expecting. I am very pleased with the end result. These guys and gals are great and made a somewhat horrible situation recoverable!
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work, prompt service and friendly people.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wish it could have been faster, but it’s so well done, I can’t complain. Thank you for the work.
Customer Service - 5.0/5.0 -
Receptionist is one of the best there is.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Told to come back in 30 days to get the stickers put on my fenders I hope that works out
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Workmanship was great! They came in under the timeline and kept me updated throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The employes were great. My insurance was dragging ass.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job thanks
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They worked with me in many ways and went out of their way to please me. Very impressed with the people at Caliber as well as the great treatment I received from Nationwide. I am not a Nationwide customer but if I was looking for another car insurance company, you would be on my list. Nothing but professionalism and understanding of my predicament. thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
On top of everything else that happened, on top of all of the delays, on top of me, having to bring the car back after I picked it up… You also managed to break my dash cam.