Caliber - West Salem
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
So far, everything is A+. Very easy staff to work with and turnaround time was just as they stated.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We expected this to be a big battle over the quality and timeliness of repairs to our car. The friendly and courteous service was a welcome surprise. The attention to detail and quality of the repairs by Caliber Collisions is commendable. They stayed in contact with us every step of the way - even when there were complications. Everyone at Caliber Collisions treated us like family. That personal touch went a long way to relieve the stress created by the accident and temporary loss of our car. I most strongly urge anyone given a choice of auto collision repair facilities to choose Caliber Collision for repairs. It will certainly be a choice you will not regret.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Gary rendered excellent service, highly recommended!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
THank you for your kindness about everything and time taken to explain the process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Perfect! It is just as new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good.
Customer Service - 5.0/5.0 -
Good service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Nice job on my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service and communication.
Likely to Recommend - 5.0/5.0 -
This is the second vehicle I have brought to a caliber and I will continue to keep bringing my business there.
Repair Quality - 5.0/5.0 -
Gary was excellent, delivering customer satisfaction to a level rarely seen in this industry these days.
Customer Service - 5.0/5.0 -
Communication was excellent.
Returned Clean
My Experience - 5.0/5.0 -
Great customer service!
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
We found several flaws in the work performed on our car.
Customer Service - 4.0/5.0 -
Everyone was very nice but quality control should have found the flaws in the paint and had them fixed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I feel the vehicle wasn't cleaned well after it was repaired there were several things that needed to be addressed when I was told it was ready for pickup I expected to new headlights not one
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I felt the vehicle could have been washed on the outside it was not clean the new tires were not cleaned I expect them to new headlights not one when I was contacted about vehicle being ready it was not ready it had several things that needed to be addressed
Returned Clean
My Experience - 5.0/5.0 -
Great experience all around.