Caliber - West Salem

4.5 (2,869reviews)
88%
327 S. College Ave,  Salem,  VA  24153

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,869)

Likely to Recommend

Very likely excellent job, professional, honest and respectful.

Repair Quality

Customer Service

Very Professional

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Very professional and nice. My car looked awesome when I got it back.

My Experience

We are very pleased with the experience from the original estimate, through out the entire repair process to delivery of our repaired Honda Pilot.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was completely pleased with the work done on my car,the updates on the work being done, and also, was returned several days earlier than expected! Thank you for a job well done!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent job, delivered one day early. I appreciated the text progress reports keeping me up to date on the work.

My Experience

What great customer service! Our car was returned to us perfectly repaired as a bonus it had been cleaned inside and out. What a surprise. Thanks for a great experience.

Likely to Recommend

Repair Quality

Customer Service

professional from beginning to end of the process

My Experience

They did an awesome job. Loved the courtesy ride to my home. Nice truck that needs running boards.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Staff at Caliber was very professional and welcoming. It felt like they all went above and beyond to ensure a great experience.

My Experience

My vehicle repairs looked amazing. The people were very nice and were great to work with I am very pleased.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Everyone I encountered was so kind, helpful, and knowledgeable. I was also totally impressed with the work that was done to my car. I would recommend everyone to Caliber Collision.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job , car looks great. Everyone extremely professional

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very professional service

Customer Service

Returned Clean

My Experience

Awesome job...great people...on time

Likely to Recommend

Repair Quality

The repair looks fantastic. They lost 1 point for a loose bolt.

Customer Service

Heather is adorable and very professional. Gary has a great personality. Kevin made sure my concerns were taken care of.

Returned Clean

Likely to Recommend

Repair Quality

Awesome service! We found 2 tiny indentions in the car that we had not seen before but no big deal. Truly grateful for the friendly, fast & efficient service we had! Awesome staff & work!

Customer Service

Returned Clean