Caliber - West Salem
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I liked the fact that Caliber Collision kept me informed the whole time during the process by either texts or phone calls.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Frank was professional , accommodating , and keep me informed as to the progress on my van . I would highly recommend caliber collision in Salem, Va. for their excellent work !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Frank was professional , knowledgable, and accommodating .
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service, communication and genuine customer concern.
My Experience - 0.0/5.0 -
The paint job was adequate, but had visible mark and some pitting on close inspection of the bumper. Also end tail pipe does not exactly match the other side. Not sure it is worth re-doing, but I don't think I could recommend to others.
My Experience - 5.0/5.0 -
Outstanding job. Customer service oriented and professional. Highly recommend. I would not take my jeep anywhere else.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Vehicle looked great and everyone that I dealt with was very friendly, polite and helpful. Hopefully, I wonât need their services again, but I wouldnât hesitate to return,
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The work on my truck was very good.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I came in without an appointment and I was quickly helped without being made to feel like I did something wrong by not scheduling an appointment. I was offered a quick date for the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kevin Mills was great to work with!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Took forever.
Customer Service - 1.0/5.0 -
Took way too long. 3 weeks to complete the project.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I like staying in the loop throughout the whole vehicle process. Everyone kept me up totally informed which was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great to work with. Car looks like new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was done well and ahead of schedule. The pricing and service were great, and Iâll be back if I need more work done.