Caliber - West Salem

4.5 (2,853reviews)
89%
327 S. College Ave,  Salem,  VA  24153

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,853)

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My Experience

I like the way I was kept in the loop as to what was going on! Nice people!

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Great communication, friendly staff.Made dealing with unwanted situation (car damage) smooth and easy.

Customer Service

Dawn is the best. Explained everything clearly and answered all my questions.

Returned Clean

My Experience

Thank you so much for your time! I know this was a difficult job. Thank you for also doing the headlamps!

My Experience

My Experience

Vehicle looks brand new….as if it has never been in an accident. The turnaround time was very impressive. We are very impressed. Communications on status of repairs was excellent.

Likely to Recommend

They were recommended by a good friend and our insurance company and I would have no problem recommending them.

Repair Quality

Vehicle looks brand new!!!

Customer Service

Caliber people were very responsive to questions and calls. They were very easy to work with.

Returned Clean

My Experience

Thank you guys again!

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They did a great job on the repair but they didn't clean the interior. When I got my car it was full of dust on all of the seats, door panels and dash board. You should have atleast wiped it down.

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My Experience

Dawn and Collin were on top of things and always kept me in the loop.

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Dawn and Collin kept me up to speed on the progress of my car getting repaired and explained the process. Nice job

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Returned Clean

My Experience

Beautiful job . Could have updated on progress more than what I received. But I’m happy with the results. Thank you

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My Experience

Donna and everyone there at caliber collision in Salem was absolutely awesome I’m very pleased and will definitely come back if needed

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Excellent work.

Repair Quality

Good and Excellent work done and on time as they told you .

Customer Service

I'm so satisfied with the work done on my car.

Returned Clean